Travelodge Preston Central

The hotel was clean Reception took a while to come to book us in and the supervisor was polite but not friendly The car parking is poor due to posts making it hard to park easily I damaged my car

Not bad also not good

Stayed here for a operation the next day, slept like a baby and the hotel was lovely and quiet. Location not in the best area but that is no fault the hotel or staff, would definatly use again if needed to be in the town for any reason

No good for a family car parking. Good location for food and shopping. The cube take away over the road is a must.

Do not stay at this hotel if you get headaches easily! The rooms & corridors smell so badly I can’t even explain it. I opened the windows all night to try getting some fresh air in and that made it worse. Staff are helpful, and nice. However, the hotel itself is disappointing. From the smells to the terrible parking situation. The car park has so many pillars it is EXTREMELY difficult to move your car. I was very much aware of the pillars and have the luxury of cameras and sensors on my car, however my car still got hit.

The room and bed were to the usual Travelodge standard and the on-site parking was an added bonus. The reception was friendly and the place was clean and tidy. However, my dining experience was nothing short of appalling. I placed my meal order (a pizza and choc fudge cake with cream) at 18:18. After becoming uncomfortably hungry I managed to eventually (at around 18:45) alert one of the staff team's attention that my food order had not yet arrived. Five minutes later a female staff member appeared with a bowl containing a choc fudge cake and a jug with custard. My puzzled reaction forced the 'waitress' to say "Sorry about the delay in your order. Have this to be getting on with while we prepare your pizza." Was this some sort of Halloween stunt? I declined the offer. She stormed off in a huff and re-appeared just as 'The One Show' was starting up and, without a word, smile or any recognisable customer service related gesture, dumped a flat square box onto my table and sped off. Opening the box, I found it contained my pizza. It had some strange looking small soft textured cubes scattered all over it and the melted cheese on one third of the pizza. It seemed to cool very quickly and I discovered these cubes were cheese that had not yet melted. I scraped away the uncooked cheese and base and, in the absence of any staff to help, I continued to eat what I could. Inexplicably, around 20 minutes into my pizza, at 19:29 the same 'waitress' appeared, dumped a bowl of hot choc fudge cake and a huge bowl of whipped cream onto my table, turned and fled like she was about to miss her train! No respect, no communication - except for clearly hostile body language. There were still no other members of staff available. I decided to call it quits with my "pizza" and proceed with the dessert, which by now had cooled considerably. Still no-one around. It then occurred to me that this was probably the cake she had produced as my "starter" half an hour earlier. I started to feel physically ill and decided to abandon ship, returning to my room, totally appalled. I had a very restless night and woke at times feeling I was about to throw up. It was an experience that fell far short of what they advertise. If there was a staff shortage, what on earth happened to the old-fashioned system of open communication? If there is going to be a delay, TELL ME!!! I'll then have the option to decide if I want to stay or go elsewhere, but please don't treat me like an object of profit.

Rude comments at breakfast from staff, complained there was none left for them, they all came in to eat and complained we was Still there! No one restocked the breakfast items! No cups, no butter.

Great stay, staff lovely. Felt at ease with Si and Steph. Very friendly upon checking and and explained breakfast situation well. Hotel was a great location and very safe - also felt the staffs local knowledge was fanatic and advices were great. Will be back

Sai and Steph were wonderful. Very friendly and made my trip very enjoyable. Were able to give great advise on where to visit in Preston. Clearly both very knowledgeable! Location of hotel was great really easy to get taxi and links into the city centre