Hampton Inn Youngstown-North

Horrible hotel and customer service. Found bed bugs in my room & was told my card would not be charged and left. Unfortunately, my card was charged. I contacted the hotel and was told the manager would contact to me to get reimbursed & never did

This is a very clean hotel with very friendly staff that went out of there to ensure we had a great stay. This location was able to accommodate our group of two full buses for check in and during the breakfast buffet. The room was spacious with thoughtful design which included lots of shelf space in the washroom along with additional storage on pull out shelves on either side of the sink. The beds were very comfortable. The breakfast buffet had lots of options ranging from waffles to a variety of fruit. This location had a variety of breads/bagles, juices, along with dark, regular roast, and decaf coffee. The fitness centre had free weights, yoga mats, and updated treadmills and elliptical. The indoor pool was a welcome oasis for kids. The wifi worked well for our family with many devices accessing at the same time. The only issues we had was a broken water dispenser on the fitness center. Be aware that the hotel only offers towels/cleaning every second day of your stay. We had to pick up additional towels from the main desk and to take excess garbage to the large waste at the front of the building. Overall great hotel with lots of amenities

I'm in shock. I went in with the housekeeping, took video and checked out on the correct day at 11:00am and they were left with $175 deposit for nothing. It seems that they live more on the deposit than on the rent. I do not recommend that you stay at this hotel. You will remember this review like I did when I read this one above

Guests were charged an additional $50 for ridiculous reasons such as “party in lobby”, “lobby left mess” (their grammatical errors not mine), etc. We have tried to reason with the Manager at this hotel with zero success. He is terrible at managing a what we now consider a one star level hotel. We had permission to eat at the lobby (they have tables set up for a reason), we did not facilitate the trick or treating (yet, he claims we did), we asked to go into the meeting room after the other team left and were denied. We cleaned up after ourselves and a parent helped put the tables/chairs back. I wouldn’t call 3 people in the lobby until 2:30am a “party”. Their lobby music was louder than we were. A parent even got charged this amount and he wasn’t even in the hotel. He had already left without checking out. AVOID STAYING AT THE HOTEL AT ALL COSTS! Beds are terrible. Elevator was out of service and lobby restroom was clogged. Disgusting!

Nice,

I never review hotels unless they’re the WORST or the BEST. Most fall somewhere in between. However, i had to review this Hampton Inn because it is, by far, one of the cleanest hotels I’ve been in, and I travel a lot! Both inside and outside were well maintained. The hotel was updated, nicely decorated, and very clean! I didn’t get into the pool due to time, but I could tell it was taken care of. It looked good, and I could smell the chlorine so I knew it was being maintained. The weight room looked good too, but I didn’t use it as we were just staying overnight while passing through, so we were exhausted from driving all day. There was a nice outdoor space to sit. They had what looked like a gas fire pit made of brick, but I didn’t go out at night to see if it was actually a fire pit. There was also plenty of grass space to take my dog out to potty. In addition, they have poop bags in case you forget to bring some and a trash can. The room was clean and comfortable also! The bathroom is always the worst in hotels, but this was a very clean, nice bathroom. The room also had a microwave and small fridge. I would definitely recommend this hotel!

Got checked into room 101 went to put our dessert away in fridge from our Nice dinner and there was 3 containers of old food left in refrigerator. Very discussed by this so we know the ripple wasn’t properly cleaned especially with Covid fridge could not have been wiped down who knows what else..asked for another room and the person at service desk wasn’t even apologetic very nonchalant about the situation. Very unsatisfied

It was fine. Breakfast was good.

Staff very friendly and hotel was quiet!