Spa hotels in Chun'an

"Nice hotel. Very clean. Big room & complete amenities. The staff are all well trained & welcoming. The breakfast is full & variety. & again i always search for hot fresh soybean & taufufa when in China. Nice hot from the oven croissant serve to my table by the chef. Thanks. Unlimited mineral water by Nonfu. Well Nongfu brand is from Qiandao Lake itself. Downstairs i see a supermarket but not going. Also have spa at Level 2 but not operated by the hotel."

"It was my first time here, and my first impression was that it wasn't very outstanding, but I was impressed by the hotel's small details and services. The overall decoration of the hotel is mainly industrial style, which is quite average, but the emphasis is on their integration of many beer elements and culture, including the decoration of the hotel lobby, beer books in the room, beer hangings, etc. The hotel's self-developed beer toiletries are very easy to use, with a light beer aroma, and it is also very convenient to eat. The hotel has a distinctive Chinese restaurant, and it also gave away refined grain beer. The restaurant manager is very enthusiastic and personally serves,"

"We like the location. i think this is what of my childrens favorite holiday place.I believe this is one of the top hotel around this area. Very family friendly. There are several good restaurants surrounding"

"Beautifully located hotel, with great views and access to Qiandaohu. Amazing service by Intercontinental Experience Ambassador Klein, who was able to help with any requests needed. Children loved the services available including electric cars, train, indoor play area. The only area I would say needs some improvement is food choices for children. Very limited choices for what they could eat."

"It's very good. The hotel environment is quiet, the hardware facilities are built according to five-star standards, the breakfast is also good, and welcome fruits are given. The hotel has a swimming pool and charging station, and the back door leads directly to the bicycle path. It is a very good holiday choice."

"I approached this stay with specific expectations. 1. **Unwelcoming Check-in.** We arrived just after 3 PM and joined the check-in queue. When it was finally our turn, the front desk staff directly informed us that our room wasn't ready and we would have to wait indefinitely. We were told to find something to do to pass the time. We ended up waiting until past 4 PM, and only received our room after multiple follow-ups. They also offered a room without a balcony as an alternative, but with no compensation or explanation. It felt very unaccommodating. We were simply left to wait with no updates. The front desk staff would only tell us to wait, then fall silent and look down, offering no further assistance. 2. **Indifferent and Unresponsive Service.** I had initially anticipated a warm and friendly atmosphere at this hotel, but it was quite the opposite. The overall service felt very cold; staff were unwelcoming, didn't greet guests, and often had stern expressions. It seemed everyone was exhausted (I later understood this was due to understaffing, which I attribute to management, not the hardworking staff). During check-in, I requested a higher floor three separate times, but the staff member showed no reaction, offered no acknowledgment, nor engaged in any conversation. It was incredibly off-putting. Luckily, we were eventually assigned a higher-floor room, so my request was apparently registered. 3. **Questionable Room Cleanliness.** The moment we stepped into the room, we found hair in the electric kettle and on the toilet. The toilet seat had brown stains, and there was noticeable dirt on the bathroom floor. I took pictures of all these issues and reported them to customer service through Trip.com's messaging. The response was that a manager on duty would contact us, but nobody ever did, and there was no follow-up. To be fair, I usually do a quick wipe-down myself, so I easily cleaned the toilet seat stains with alcohol wipes. 4. **Shuttle Service Woes During Morning Peak.** It was inconvenient to get a car/shuttle around 10 AM, during the morning rush. Given the high temperatures and our room's distance from the main building, a shuttle was essential. The front desk phone was engaged for nearly half an hour, and we then waited another half hour for the shuttle to arrive. This again points to a management issue: understaffing, leading to overworked and visibly tired staff handling calls. 5. **Poorly Managed Activities with Lack of Information.** While activities are available, their organization and information were lacking. As this isn't an all-inclusive resort, I took the time to research the free activities. The pool is good. Badminton is limited to four people and four rackets simultaneously, meaning you either need to arrive at the right time or wait. There's only one ping-pong table. The children's trampoline is quite small, more suited for toddlers than older kids who might quickly get bored. In-house guests are meant to be scanned at check-in for access to two mini-programs listing free activities that require booking. However, and this is crucial, many free activities require switching to a 'guest card' mode; a simple scan only registers you as a WeChat member, preventing activity bookings. The staff utterly failed to help us register our in-house guest status, causing us to miss out on booking opportunities. It wasn't until our very last day that I proactively went to the front desk to finally get our guest identity registered (by then, it was too late to be useful). Regarding the six complimentary activities, going in the evening is advisable to avoid the sun. They are all non-motorized and can be a bit tiring; for water-based ones like boating, trying one is usually enough (though feel free to try them all if you enjoy them – don't let them go to waste!). All in all, this hotel fell significantly short of the warm, family-friendly experience I had envisioned. I had even considered paying for a full-day childcare package, but the robotic and indifferent service completely turned me off. I will certainly not be returning. Let me stress again: I firmly believe all these issues are a result of the CM management team's shortcomings, particularly their lack of experienced hotel management professionals. It appears to be mostly young staff trying their best, but there's a significant shortage of manpower, contributing to slow cleaning and missed details. Even the young men driving the shuttle were ferrying guests in scorching heat, and the front desk mentioned they only had three drivers, so I am very sympathetic to their situation."

"春節長假結束後去住的，客人不多。老闆客氣的把我們的房間升級到了湖景房，枯水季的原因，湖景的景色稍遜。晚餐是老闆提前打電話給我們聯繫好的，晚上的菜燒的味道很好，且價格非常實惠！我們在攜程上訂的房間顯示是無早的，當時也納悶，民宿為啥不提供早餐，但實際上他們是提供免費的早餐的，建議老闆可以在攜程的價格上標註含早。總之，這家民宿的性價比是值得推薦的！"

"The Yinshi Taoyuan-like Jiangnan B&B, 10 kilometers from the east entrance of Huizhou Tianlu, is worth detour. The B&B is in Weiping Town, and it is perfect to stay alone on the river under the mountain! Newly renovated, the facilities inside are complete, such as the induction light in the room at night is very in place, the room has a balcony, drinking tea or coffee to see the sunset is good. There is a large parking lot for self-use outside the courtyard, which is very convenient. There is a charging pile but I don't know if it is enabled. It is also very convenient to be 1 km away from the town charging point. The yard is very refreshing, succulent, bonsai room, there is a pool in the garden, koi leisurely. We are a small number of people staying in the off-season non-weekend, and we shocked the boss's big goose. We kept being a ”welcome guest”. The ecological world was very comfortable. The boss and the housekeeper were very enthusiastic. They met for a long time at the beginning, prepared room snacks, and recommended surrounding restaurants. The online review of this dish is also very good, but we settled in the day chef rest, and went to the Weiping Hotel not far away. The charging pile was 200 meters and the electricity was charged during the meal. It is worth mentioning that the hotel's three-bedroom cat and a puppies, the domestic cat is powerful and like a general, good at catching insects and catching birds. Not like people. But the blue cats of the 2 stray cats fed every day, fat, and friendly personality come as soon as they call. The dog is very cute and will definitely send you to the parking lot to say goodbye to you. It is recommended to bring cans, cat bars, and dog snacks."