Premier Inn Christchurch (East)

Took the girlfriend for a weekend away to escape by the sea and was not disappointed. Lovely place to walk and explore, close to mudeford quay, Christchurch town and the new forest. No issues with our room, clean and comfy. Nice touch having extra pillows available. Being next door to a beefeater is a bonus too, great steaks and cocktails.

Staff were AMAZING helpful and attentive to our needs! Room was clean and tidy, staff held doors open for me as a wheelchair user. Breakfast and dinner as part of the meal deal offer was served at the adjoining restaurant which was great too. Thanks to all the staff at premier inn Christchurch East you’re the best!!!

We visited the Somerford recently for drinks and a family meal. We didn’t book and the restaurant was very busy but they made us feel welcome and offered us a table as soon as one became available. The food was delicious and piping hot. We ordered a mixture of starters and mains. Will definitely return again soon :)

Not welcoming noone around and when did find anyone they didn't speak or smile. Everyone that worked there seamed miserable. First room smelt of mold and could see it on walls, vent was not working in bathroom and water running down walks after shower! got moved next day (as couldn't find anyone that evening) room was better but not brilliant. Restaurant was lacking in customer service too breakfast not great but eatable. Had dinner first evening bur didn't go back ! Very expensive for just a microwave pie and 6 chips ! Yes I counted them and peas £15,00 !!

This hotel is so tired and shabby. Well past it's sell by date. I had been working all day and arrived late, grabbed a meal and back at the room, and realised how knackered it was. Water had leaked through ceiling, paint worn out, mould around bath ! Mould around ceiling, shower rail totally rusty top to bottom, shower curtain dirty, paint around bathroom appalling, generally very poor state. I didn't complain as I didn't want to spend more time moving to another worn out room However, I did complain to head office to be told nothing they could do as I declined the offer of another room. These big companies don't listen or read, I didn't ask to change rooms but was making them aware just how knackered the place is ! I have stayed in Premier inn rooms for work 3-4 days a week since 2013 however they charge premium rates now for worn out shabby rooms. Have to say one of their competitors has really moved up market and quality rooms more affordable. I would give this one a miss. Many reviews now say the same thing

Starting with the positives, lovely welcome from the team member on reception. Very comfortable bed, quiet room. But.... this hotel is so tired and sadly shabby. The room had a slightly musy smell, bathroom needs decorating, basin tap sprayed water, So steamy that towels never got dry. Quality of hot breakfast very disappointing,congealed egg, overcooked hash brown, nothing really hot. Generally a disappointing experience