Guest User
July 1, 2023
First, booking was really challenging. The website indicated that one room was adjoining another, which we liked, but when we called it seemed this was not an option. When we checked in, it seemed that the hotel was empty, so we had a choice of rooms. We didn't stay with the original suite as it was sweltering inside of it. We opted for a smaller room and had 2 additional fans placed in the room to try to help. There are no windows in the rooms or any way to get cool air or circulation (unless you leave your room door open). We had no hot water in our room for 4 of the 5 days. On the 5th day we did have hot water, but had to adjust the temperature about a dozen times in one shower as the temperature fluctuated so much. Our second room had ok water throughout. There are no basic amenities like a hair dryer, or facial tissues. Our room didn't even have a proper closet. I agree with the comments about really bad bathroom lighting. Our room was full of books...all locked up and not accessible to guests. Our room wasn't really clean when we arrived, and we did find big wads of hair on the floor, which made us question the cleaning overall. The staff was nice, breakfast was good and included. Great service, but the hotel really lacks in terms of comfort.