Hotels Near Market Cross in Chipping Campden

This was a return visit for us and our friends. Our friends had actually stayed here on Honeymoon 51 years ago, we’d been here 12 years ago. The overall experience was generally positive; the accommodation was comfortable although the Syrup Sponge Room was described as a half themed room which seemed peculiar. Our room, The Chocolate Pudding Room was fine except for an oddly shaped cushion. We ate in the restaurant which was very good apart from the Crab Ravioli with Bisque; there was wet Spinach in the Pasta and the Crab was completely overpowered by a bitter tasting Bisque. The Picpoul wine was excellent. Service was good. Breakfast was fine. There was a couple of niggles. Firstly the lack of a Real Ale at a Country Pub/Hotel and secondly, when I called to book our evening meal they could not find our room booking. I had to call back to give the details of our booking and payment.

Good environment

We have just returned from a two night James Martin break, and the whole experience was excellent! The hotel exceeded our expectations- the staff are extremely knowledgeable & friendly without being over familiar. We had a classic room in the annexe and it was all we could have asked for. All amenities were provided and it was warm and welcoming. The bed was super comfy and the linens and towels of a high quality - what an excellent idea to provide a grey flannel for make up removal! The toiletries were Noble Isle and were super to use. We used the Spa and enjoyed a leisurely swim, steam room and jacuzzi- again all very well presented with toiletries/towels in plentiful supply. We were booked into the Grill restaurant on Saturday night and the meal was superb - we both enjoyed the Halibut which was recommended to us. We enjoyed it so much we booked again for Sunday night where we enjoyed a Chateaubriand. The dining room is very atmospheric with a large fireplace and a very welcome fire. A special mention for Max the restaurant manager - he was helpful and attentive and we enjoyed meeting him. We must also mention Gary who showed us to our room and explained where everything was. Breakfast’s were well presented and there is an excellent choice for the usual fruits/cheese/meats to full English. Thank you The Lygon Arms for a wonderful weekend - we hope to return one day.

We stayed here for 2 nights and for the price we paid we expected much better. The room whilst spacious was in need of updating, the bathroom needed a deep clean, the mattress needed replacing and it was generally tired! There were lights hanging out, stains on the pictures and holes in the wall above the bed that had clearly been filled and painted over but done badly! The hot water in the sink was not hot for long and towards the end of the day it had clearly run out for the block we were in so ran cold! It was warm again in the morning. Then on the first night at about 11pm there was noise outside and manhole covers were being removed - one of the members of staff was clearly trying to unblock the drains and the smell was awful!! We mentioned all this to the reception staff who were very unresponsive and no apology was offered! Breakfast was poor and the service was equally bad - we sat down and ordered coffee and had just got some cereal. We were asked what hot breakfast we wanted so ordered and were highly surprised to find it was brought to the table immediately without any time to finish our cereal! Serving staff need training to ensure that they don’t clear plates until all people on the table have finished eating! All in all a hotel that needs a bit of an upgrade but mainly needs some better customer service! Wouldn’t stay here again.

Very British style, the room is very well decorated, and there is a radio📻! You can have an open-air dinner in the courtyard. The breakfast is rich and delicious! The check-in service is also very thoughtful, and you can store your luggage. It takes a few minutes to walk to the bus station and the train station. You can hike nearby, and the parks and country roads are all refreshing! In short, I highly recommend it!

Nice looking pub with lovely river opposite Accommodation was round the back with separate door to enter which had a key code lock where a key to enter is stored in a box this was explained to us as the pub shuts early due to low season. We returned around 11:30pm put the code in and no key was in the box we then had to call an emergency number and somebody had to travel to us to let us in a bit inconvenient for both parties I’m just glad I wasn’t on my own as it’s in the middle of nowhere Rooms were fine bed clean etc but I think it should state very clearly that the rooms share a bathroom as I didn’t notice that and would not have booked knowing this , the apar**ent they have though is lovely and has ample room and it’s own bathroom. Beer was good Breakfast next morning was fine not worth though the £25 for 2 people as you get a cooked breakfast with tea or coffee that’s it it’s just brought to you no buffet option or juice cereal etc and some of it was a bit cold Staff were fine I would stay again as to be honest what we paid wasn’t a lot but I’d prefer to pay a bit more and have my own bathroom I’d also recommend just having a coded door not a key in a box as I gather this problem will happen often

The hotel is next to the river and in an ideal location to cross the nearby bridge into the centre on foot. We were checked in by a very nice lady, who explained about the hotel, the keys and arrangements over Christmas. Initially, we were impressed with the room, although it was on the hot side. Two double beds and lots of space, it was clean. An overhead fan above the beds, and a tower fan and an additional heater in the room. Hospitality tray in the room, and TV. Unfortunately, the bathroom lets the hotel down. The sink-area and toilet itself were clean. Unfortunately, the toiletbrush still had 'DNA' from previous guests clinging to the bristles. Why hotels do not invest in covered toiletbrushes, I will never understand. It was a shower over the bath, and the shower-side was dirty. The showerhead was covered in dirt, which is most likely the reason why the shower had intermittent bursts of very cold and tepid water. At best, the water was lukewarm. And yes, cleaning the showerhead may well resolve that issue, as we had that once ourselves. The shower was switched on by what initially looked like an old soap dispenser, which was dirty. There was a thick line of mould behind the dirty bath-taps. There were signs of mould along the ceiling and top of the walls. The grouting between the tiles was dirty and cracked. They do leave plenty of toiletries to use, though. Our breakfast was nice and freshly cooked. There was also a choice of cereals and other items available. I think on the second night they forgot to switch off the heating overnight, as the radiator was still hot at 10.30pm. I tried switching it off in the room, but it didn't work. We slept with the window open and the overhead fan on for part of the night. If they sort out the bathroom(s), we would stay again, but for now, we will choose to stay elsewhere in future.

樓下酒吧餐廳，樓上及後院是房間，服務設施都還行，但是有些房間會比較吵，馬路和bar裏聊天的聲音，以及莫名其妙持續的不知道是什麼機器在運作的噪音。有點被圖片欺騙了…

This town was outside our plan and gave us an unexpected surprise. It is a beautiful town, don’t miss it. The hotel room is not big, and there is free parking in the yard behind the hotel. The bathroom is a bit short. My husband is 189cm tall and has to lower his head and cannot stand up straight. Our room was on the second floor and there was no elevator. Fortunately, we didn't have to carry too many things up the stairs when we drove. The soundproofing is not very good, you can hear the conversation next door. The breakfast was great and the restaurant manager was very welcoming! Will go here next time.