Hotels Near Kamath Complex in Chikmagalur

I am listing the deficiencies in Treebo Sunrise, Chikamaglur. 1) Staff and ***ager are very rude. There is absolutely '0' % concept of Hospitality or Customer Service. I am pretty sure they have no clue what that is. 2) Rooms are dirty and the accessories such as Towels etc. are in a bad shape. 3) Amenities such as TV, AC, Shower etc. Are not working. 4) Breakfast is served as if they are giving it to beggars. Coffee and Tea is served only half a cup and we are told that ' Free you get this much only '. As I understand breakfast is paid for and written as ”Included” and it is not complimentary. Also the breakfast doesn't have bread Butter or Cereals or anything else . Only Idli, Dosa and chutney and that also in limited quantity. I wonder in which hotel is this known as Breakfast. Ridiculous. 5) Parking facilities are also not available. The limited parking is barely 5 to 6 cars for a hotel size of more than 20 rooms . So we had to park the car on the road as per hotel instructions. Since we made a complaint about the hotel, they made the Auto Rickshaw guys fight with us, saying we had parked in the Auto stand and blocked our cars with their Autos. After apologizing for more than 15 minutes, when we were leaving, we saw the hotel staff and Autowallahs having a good laugh. Talk about high handedness and Gundagiri. 6) The rooms were not equipped with any basic facilities. Even water bottles had to be requested to be kept in the rooms. Prepaid extra beds were kept in the room only around 1030 pm . Well past our kids bedtime, and we had requested this at the time of booking. The list is endless, and so are our grievances. By far, after visiting more than 20 countries and the whole of India , I can safely say that this was the WOSRT HOTEL I stayed in. And yeah, when they figured out that I was taking videos, they turned off the electricity to the rooms, and so I had to take videos with the phone flashlight.

Luxury is not just in it's name. It's felt right after stepping in. Stayed for 3 nights in Std NAC room. From Check-in to Check-out, excellent experience. Front desk team, housekeeping, Restaurant - F&B, all are always ready to assist with a smile. Looks pretty ordinary from outside, but is very classy the moment you enter. Lobby area is spacious and done up with smart interiors. Booking shelf & newspapers are thoughtfully placed with comfy seating area. Overall property is very well maintained. Room was clean with comfortable 8” Spring mattress and crispy freshly laundered linen, wall mounted 32” LCD, AC, Intercom, E-Kettle with team coffee maker, full sized wardrobe and baggage racket, Sofa seats with coffee table, elegantly furnished, 24 hrs hot shower with premium toiletries etc. Actually deserves Excellent 5* rating but 1* less as Std NAC room had no view in spite of having a namesake window, hence felt claustrophobic at times and are located only on Ground flr. Would advise to stay in Deluxe rooms on 1st or 2nd flr. Complimentary breakfast at their Source Restaurant on 3rd floor was simply awesome. The buffet spread was quite elaborate with 3 types of fruits and a juice, Idli- Wada- Dosa- Omelette- Bread toast with Jam and Butter were offered daily with one new item like Poha, Buns, Puri Bhaji etc everyday. Taste was yummy. Mr. Vasanth, managing this service needs to be mentioned for making our B'fast sessions special. He was like a family member & took good care of the guests at the restaurant. Property located in heart of Chikmagalur city yet. Just 1 Km fm Ksrtc Bus Stand. Just 300 meters to MG Road, the busy market area. Town Canteen & Mayura Dlx Restaurants just at 8-12 min walking distance. Famous Pandurang Coffee Outlet at 1 Km away. Yashas Cabs offers Cabs for sightseeing etc @ Rs 2300/- per day trips. Overall a truly Luxury hotel @Chikmagalur at budget price. We will surely return here on our nxt trip.

We reached in the morning around 6am and had requested for early check-in through makemytrip. However, inspite of rooms being available on a weekday during the offseason of the monsoons, we were not given a room. When we checked in around 12pm, we were initially given a smelly and suffocating room without anything ventilation. On requesting, we were transferred to a room with window, though of very small size. Needless to say, our stay at the hotel was disappointing.