Guest User
May 20, 2024
Stayed at hotel the royal shalimar for three nights and had a mixed experience. The first room we were given lacked basic amenities like a towel rack, and had an unpleasant odor. Despite requesting an additional towel for our party of three, the staff seemed hesitant to accommodate us. However, upon shifting to another room the next day, our experience improved significantly. The new room was spacious, clean, and pleasant. The hotel's dinner options were disappointing, and the lack of nearby restaurants made dining out inconvenient. However, the complimentary breakfast provided some relief. The breakfast spread included idli, sambar, chutney, poori masala, vada, and a small serving of papaya and musk melon. Although there were no egg dishes or other options, the breakfast was satisfactory. Unfortunately, the quality of the breakfast declined on the second day, with limited choices and no fruits available. On a positive note, the hotel offered ample open parking space, and the bed was comfortable for a good night's sleep. The staff, despite initial hesitance with our requests, proved helpful for the remainder of our stay. Overall, hotel the royal shalimar has potential but needs improvement in certain areas such as room maintenance and dining options.