Hotels Near Parque Del Retiro in Chihuahua

We loyally have stayed at this hotel twice a year as we travel further south. Prior to our last visit, we have always anticipated a great stay. My, how things have deteriorated. They have closed their restaurant in the evenings, only open briefly for breakfast. The breakfast is now extremely limited as compared to our many other visits. We were provided an accessible room that would be very frustrating for someone that actually needed the assistance. it was also the noisiest room we have ever been assigned due to traffic noise outside. The hotel was no where near capacity, so not sure why this happened. This hotel is now crossed off our llst and perhaps someone else will appreciate our business.

The hotel was very good and the hotel was very good and the hotel was very good. worry if possible, at the arrival type 5 pm they had no baggage ... go you start with your baggage ... the small, old room and they think they had no hot water, the temperature was about 8 degrees 10 degrees or it's very cold at least for me who lives in Guadalajara, call the reception and 40 minutes later there was still no hot water ” that the boilers were shut off ” possible solution that would change my room ( already with the waste bags because I had two days of stay ) But oooo if it was a problem of the boilers I imagine it would be all the hotel or would they have boilers for each room ? the service to the bad room, don't bring you what you ask ... they forget food ... one day the Aztec soup has a style and the next horrible day they changed the chef ? The hotel is a very good hotel, and it is a very good hotel. what bad mouth taste ... a very bad experience ... Never return nor even if I was invited ... bad ... bad ...

It's an okay hotel, quite a bit dated and would desperately need some refurbishment - but good enough for a quick one night stay. The location is a bit out of the city, far from most restaurants / malls but there's free parking included in a private garage.

Rooms are really really small, electronic card was not working properly, water from shower gets all over the place, shower is really really slippery, your not allowed to introduce any kinda drinks (we were not allowed to introduce a bottle of wine) parking lot is literally on the mall parking, security member try to avoid as much as possible guest have intimacy (or being loud I guess), got a 25ish 5,5 110lbs kid kinda security staff knocking at my door at 3:30am saying that he was “just checking” cause he taught he has a free floor (We weren’t being that loud) it feelt like a christian’s camp! 😒 My friend on the 5th floor (yeah even with previous reservation we te different floors) receive the same visit from this so-called security guard If you’re coming to chihuahua to relax as a couple this is NOT the hotel you want to stay.

It’s a little expensive, I haven’t eaten breakfast yet, everything else is fine.

The hotel is very well located, and the room was clean and comfortable. The staff is friendly and they have plenty of room in the hall if you want to work with your colleagues. On the downside, the room could have a better illumination and the breakfast could be better, especially the scrambled eggs. However, it is still a good option if you want to stay there for a few days on a business trip.

Wonderful staff, clean, very modern rooms, great showers with good water pressure (which is always a must for me), comfortable and not hard mattresses which I seem to normally come across in Mexico, so I was surprised to see softer mattresses here. This hotel is in a wonderful spot in chihuahua, lots to do around and walk to. Breakfast buffet was great, and staff is very friendly. My trip was very quick so didn’t spend more than one night but would definitely stay there again.

You don't need to go to any other hotel in chihuahua, Which is all right, very very clean but the most important thing is that Carlos Vazquez, the manager will receive you as no one will receive you so well in a hotel. It is a friendly and professional guy that can solve everything you ask. It is a very nice and functional hotel. Besides excellent location. When you come, you will realize.

I spent a few days here while in Chihuahua for business. The rooms are nice with great A/C, although the systems have some quirks. Although the thermostat has settings for heating and cooling, only one will actually work. The system will either blow cold air or hot air. If you are like me, and you need a cold room to sleep well, it is necessary to call and have engineering to switch your room from hot air to cold air during the winter months. The rooms are nice with decent sized bathrooms. The lobby is beautiful. The lounge on the 5th floor is nice, although the buffet is limited. The staff here is very friendly and service oriented.

Decepcion total! We booked 3 rooms in this hotel almost a month in advance which they didn't give me the confirmation number which I asked and told me q was not necessary not asked me for e-mail q nothing more with my name, One day before I called to confirm and they told me q there was no reception and q had no rooms available, the poor receptionist finally met us a few but q were on the second floor, ask q if there was any difference and said q no, When we arrive and enter rooms completely separated from the q photos appear online, all this dismantled beds have powders of old, backs of beds curtains,, All but above all the totally dirty folders q you don't want to get your shoes off!! with a giant sleeves and the worst of all with rests of nails of someone else (Q asc) and without aspiration, of the 3 rooms I didn't know what was worst I told the manager and told me q they had no q they were going to aspiration (I don't think they have a vacuum cleaner) they offered us other rooms completely closed q you don't look at the light of the day at last we decided to stay because it was a very far and very tired trip, and with children at last, In the morning we went to breakfast and the food was insipid the dryest chilaquiles and the coffee looked like you, we didn't again breakfast in that place which was already included, the same day was water to midday, this afternoon we could bath, We started to prepare for graduation and I took the hair dryer and the light went in the 3 rooms!!! imagine having q changed room in the middle when you have all your things with q you are preparing!! Little light q we had q make-up in the window, my brother was talking to the receptionist q poor chamaca do what q can, she was talking to the manager who we could never talk to him, I never asked for excuse or try to repair the disguise q we felt, the only thing q said q this the next day the technician arrived to make the repairs,, THAT IS FAVOR OF PROFESSIONALism AND IRRESPONSABILity ON WHICH WE WERE NOT ATTENT TO A PROBLEMA We will never stay in this place and will definitely not recommend it,, hurt rent,, may be a beautiful place!!!