Hotels Near La Mina Park in Chihuahua

Decepcion total! We booked 3 rooms in this hotel almost a month in advance which they didn't give me the confirmation number which I asked and told me q was not necessary not asked me for e-mail q nothing more with my name, One day before I called to confirm and they told me q there was no reception and q had no rooms available, the poor receptionist finally met us a few but q were on the second floor, ask q if there was any difference and said q no, When we arrive and enter rooms completely separated from the q photos appear online, all this dismantled beds have powders of old, backs of beds curtains,, All but above all the totally dirty folders q you don't want to get your shoes off!! with a giant sleeves and the worst of all with rests of nails of someone else (Q asc) and without aspiration, of the 3 rooms I didn't know what was worst I told the manager and told me q they had no q they were going to aspiration (I don't think they have a vacuum cleaner) they offered us other rooms completely closed q you don't look at the light of the day at last we decided to stay because it was a very far and very tired trip, and with children at last, In the morning we went to breakfast and the food was insipid the dryest chilaquiles and the coffee looked like you, we didn't again breakfast in that place which was already included, the same day was water to midday, this afternoon we could bath, We started to prepare for graduation and I took the hair dryer and the light went in the 3 rooms!!! imagine having q changed room in the middle when you have all your things with q you are preparing!! Little light q we had q make-up in the window, my brother was talking to the receptionist q poor chamaca do what q can, she was talking to the manager who we could never talk to him, I never asked for excuse or try to repair the disguise q we felt, the only thing q said q this the next day the technician arrived to make the repairs,, THAT IS FAVOR OF PROFESSIONALism AND IRRESPONSABILity ON WHICH WE WERE NOT ATTENT TO A PROBLEMA We will never stay in this place and will definitely not recommend it,, hurt rent,, may be a beautiful place!!!

From a person who just told me he was called Rufina a very poor and zero professionalism attention from his side. The hotel was very comfortable and the hotel was very comfortable and the hotel was very comfortable. Unfortunately, I have many years of being a partner and now platinum and I was very disappointed by this visit. And finally, I was wake up at 8 a.m. for a plate that I had previously requested saying Rufina that a guest was urging him , where I mentioned that I didn't think it was right that they would wake me at that time only for that matter having a plate I really expect and you will answer my complaint.

It's an okay hotel, quite a bit dated and would desperately need some refurbishment - but good enough for a quick one night stay. The location is a bit out of the city, far from most restaurants / malls but there's free parking included in a private garage.

The staff was very nice and friendly and knowledgeable. The rooms are very basic for the price. Also, there was a broken light in the room. They put the vanity mirror in a weird location that was too high to use. The pool and hot tub were located on the roof and are beautiful but the pool heater was broken so it was too cold to swim in the pool. Also, the hot tub was dirty. I did complain to David and he tried to have maintenance fix the hot tub and get it cleaned. The restaurants breakfast was all right. It was not good or bad. The bar was OK but they didn’t know how to make certain drinks. The hotel is placed in probably one of the best locations but the hotel needs a lot of work. Also, the website said that they had an executive lounge, but they did not.

The hotel is very well located, and the room was clean and comfortable. The staff is friendly and they have plenty of room in the hall if you want to work with your colleagues. On the downside, the room could have a better illumination and the breakfast could be better, especially the scrambled eggs. However, it is still a good option if you want to stay there for a few days on a business trip.

The hotel was very good and the hotel was very good and the hotel was very good. worry if possible, at the arrival type 5 pm they had no baggage ... go you start with your baggage ... the small, old room and they think they had no hot water, the temperature was about 8 degrees 10 degrees or it's very cold at least for me who lives in Guadalajara, call the reception and 40 minutes later there was still no hot water ” that the boilers were shut off ” possible solution that would change my room ( already with the waste bags because I had two days of stay ) But oooo if it was a problem of the boilers I imagine it would be all the hotel or would they have boilers for each room ? the service to the bad room, don't bring you what you ask ... they forget food ... one day the Aztec soup has a style and the next horrible day they changed the chef ? The hotel is a very good hotel, and it is a very good hotel. what bad mouth taste ... a very bad experience ... Never return nor even if I was invited ... bad ... bad ...

I booked this hotel based off a couple photos, hoping it would be nice and that it really existed. To sum it up...WOW!!!! It’s about a year old as of Sept 2019. I think it’s about a 4.5 - 5 star boutique hotel. 11 classy comfy modern rooms. Huge marble bathrooms. Impeccable bedding. Mood lighting. The staff is the same as to what you would experience at a St. Regis or Ritz Carlton. The overall hotel reminds me of the Marriott Autograph Collection Boutique hotels I stayed at in Europe. If you’re not familiar, google it. It’s high end and for a more discerning traveler. The food is AMAZING. I’d give it 5 stars! The fine dining breakfast is included in the stay, which blows my mind. It’s so good I’d pay extra for it. It’s next to the big church so location is perfect. Its not on the street. It’s on the sidewalk so there’s no traffic in front of the entrance. There’s lounge music playing throughout the courtyards, hot tub, and lounge area upstairs. Lounge Beds upstairs are super comfortable. There’s a honesty bar on the roof with Moet, beer, water, etc. There’s also fresh soft blankets and great pillows to chill out on. There’s a view of the upper part of the church. Lots of beautiful plants around the hotel. There’s an additional indoor area, aside from the bar, that’s full of lovely seating arrangements. The dining room looks like something out of the Victorian era. And yes....the hot tub is great after a long day of sightseeing! The trolley picks up people like 30 seconds away to go on the city tour. That’s nice but it was easier for us to just walk or taxi. We walked to Pancho Villas house and the other popular mansion. Worth it! Went to the caves! Even though it’s in Spanish and we don’t speak it well, it’s still incredible and fun! Just some tips...a casual, modern open air restaurant to eat lunch with notable street tacos is around the corner. It’s called Sotolerios. And for live music I recommend 7 Leguas. Again, more modern and open air. Really popular so make reservations. Downstairs from 7 Leguas are multiple restaurants. Last night a huge professional mariachi band was playing for the restaurants. So many options. It’s safe there too! Also the photos don’t do it justice! Only allowed to upload 10 photos. There’s so many great photos of the hotel that I don’t know which ones to choose.

I stayed here on January, I noticed that my room wasn't as clean as I hoped but I talked with the lady at the front desk and the service was great that was the only reason I came back, the service was so great that I decide I would give this hotel another chance and I didn't regret my choice. it's nice to see that our opinions matter cause every detail was perfect this time. Excellent choice for people who is looking for a great business hotel like me, rooms are clean, breakfast is really good and service is great

Rooms are really really small, electronic card was not working properly, water from shower gets all over the place, shower is really really slippery, your not allowed to introduce any kinda drinks (we were not allowed to introduce a bottle of wine) parking lot is literally on the mall parking, security member try to avoid as much as possible guest have intimacy (or being loud I guess), got a 25ish 5,5 110lbs kid kinda security staff knocking at my door at 3:30am saying that he was “just checking” cause he taught he has a free floor (We weren’t being that loud) it feelt like a christian’s camp! 😒 My friend on the 5th floor (yeah even with previous reservation we te different floors) receive the same visit from this so-called security guard If you’re coming to chihuahua to relax as a couple this is NOT the hotel you want to stay.

We loyally have stayed at this hotel twice a year as we travel further south. Prior to our last visit, we have always anticipated a great stay. My, how things have deteriorated. They have closed their restaurant in the evenings, only open briefly for breakfast. The breakfast is now extremely limited as compared to our many other visits. We were provided an accessible room that would be very frustrating for someone that actually needed the assistance. it was also the noisiest room we have ever been assigned due to traffic noise outside. The hotel was no where near capacity, so not sure why this happened. This hotel is now crossed off our llst and perhaps someone else will appreciate our business.