มินนี่สู่โลกกว้าง
February 21, 2025
The cleanliness is unacceptable for a hotel of this size. The room is very dirty, the air conditioner is very loud, I thought it was raining.
The view is good, the atmosphere is good. The furniture is new, beautiful, but dirty, and lacks maintenance.
The staff, the part that impressed me was the auntie who prepared breakfast, smiling brightly, greeting very well. As for the staff who checked in (male) yesterday and female today, they need to be trained again. They did not greet, did not care, were very attached to their phones, just playing. We have been to hotels both in Thailand and abroad. I must say that this is the worst. Actually, you do not need to provide much service, just stand and watch, smile, that is enough. Do not ignore the guests like this.
I admire the hotel for its design and selection of beautiful, modern, and unique materials, but unfortunately the service, maintenance, cleanliness, etc. are not good. I want it to be in service for a long time.
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