Hotels Near Palmwalk Playground in Cheras

this is my 2nd time coming here. came here on 5-6/3/21 with friend & come again on 10-11/3/ with family. i recommend to choose DELUXE PLUS or villa instead of CLASSIC ROOM. yes classic is the cheapest but there is no view u can see. the attraction here is the pool and lake view. there is free parking at the basement but we choose to have the valet paking which cost us rm10 per day since it was too dark when at night. View is great. Room is clean. Heater & aircond functioning very well. BUT astro channel only 3 channels available which are cartoon & 2 sports. 1 more thing toothbrush need to be requested from reception. so RIDICULOUS! they also wont provide any extra towels even if u request for it. if hotel is full house i could be more understanding but that time only few rooms occupied. by the time i come here there is no cafe open. that means no room service. either u have to to THE MINES in front @ order from food delivery. for breakfast they outsourced from other party. only nasi lemak available@ RM10 & they will send to your room at 8am. POOL looks not really clean eventhough they said just cleaned the pool. the balls floated in the pool also very dirty. but its very worthy for the photo. beautiful scenery. at night there are colorful light at the pool until midnight. TIPS: if u choose CLASSIC/ DELUXE PLUS room please request at level 4. because at night its very dark & level 4 is where lobby is located. so it wont be too scary to pick up your food from food delivery rider

Nice, clean, spacious room. Very comfy. Friendly & efficient check-in and check-out staff. Stayed here to attend a 500+ pax event. Hall is big and comfortable with toilets close by. Event food is acceptable.

bad experience booking standard queen with window but when check in the hotel give WITHOUT window, when argue they said as our policy all standard without window...frustrated need to accept it as no choice.

I would like to extend my gratitude to Mr. Firdaus for arranging an early check-in at 12 noon, which was crucial for our MST call with the global team. Upon checking in, I noticed that the living hall and all room floors were still wet. Despite this, I truly appreciate his prompt efforts in accommodating our needs.

Don't expect much from this hotel because it's just a 3-star level. There are still many things that need to be improved. When we arrived at the hotel, the receptionist did not any said “welcome to us” and did not smile at us. We were quite lucky to get a room with a nice view but it was quite small ago and It is a room that has been used heavily. The sink has cracks and the shower room cannot keep water inside. Water comes out of the bathroom into the bedroom every time you shower. There were only two towels in the room and they were quite old. There were only 2 pillows. The phone in the room cannot call reception. Every time a request is made, you must walk downstairs. We requested 2 more towels and 2 more pillows but the hotel charged us an additional RM20. which we understand and are happy to pay. before leaving the hotel We always told the front desk that our room must have 4 pillows and 4 towels, but when we got back to the hotel we were always disappointed by the cleaning staff. Not provided as we informed reception and as we paid. We have to go down and tell the receptionist every time. Don't expect breakfast at this hotel, the fried rice is so hard it's almost inedible. There was no salad and the food was not diverse. We can’t eat breakfast here because low quality but I understand about cost. There are a lot of homeless people in the area around the hotel. The advantage of this hotel is that it is convenient to travel near the LRT station - Masjid Jamek 280 meters, Pasar Seni 470 meters and Central Market just a few steps away. The bed is quite soft and very comfortable to rest. The view from the sky level is very beautiful. The swimming pool look like good to play in.

Receptionist was friendly and attentive. She noticed it was my birthday and wished me happy birthday. This was my second time staying here. Cleanliness was ok but can be improved. Breakfast buffest spread was ok but to my opinion, the taste and variety went downhill compared to my first stay in 2022. Hope that can be improved too.

I got a late check in since my flight is at midnight and I was told to get my room key inside the drawer (with permission and a photo with my name)unfortunately I cannot find my Name and uts already 2am and the Mad security guard won't let me touch or open the other drawer And asked me to wait until another MAD person came down and open another drawer and Yes my Key was at another drawer So Yeah He won't give me the Key without Paying 200Ringgit (which didn't mention)and I only have a card So now I got my room Key so I went to try it and it took me awhile to enter by the Help of Another MAD person On the next morning in the Lobby the were whispering in there dialect And told me to pay the Deposit, Also need to pay to enter the Skypool so Another MAD person in the pool won't let me enter bcos said it was drizzling but There's people swimming which is I found it so FUNNY They also didn't mention That there's No toiletries so 🤷 u have to bring ur own ...The rest inside the room was OK Clean with a nice view and a big room BUT U have to order a food using GRAB ....Also if u need something u only can chat tru whatsapp ,cannot call For me it's the STAFF not being Friendly they dnt Smile at all Photo is the view from Level 40

We booked the VILLA for 2 nights. Bad: (1) the room facilities are old. There are two bathrooms in the VILLA, but one of the heater is not working, and the staff has come twice but still not able to solve the problem. He only told us to avoid using the two bathrooms at the same time. 😑 (2) There is no soap or hands cleanser for washing hands😑 (3) The towels in the room (for showers) are so dirty. A lot of them got stains on it. (4) There are lots of mosquitoes in the room !! I can’t sleep well for both nights coz the mosquitoes are flying around. I got lots of mosquito bites 😔 ( If mosquito is not your concern, then it won’t be a problem ) Good: (1) The manager is very nice and showed me her effort to help me. However, she can’t solve the mosquitoes problem and I won’t blame her. I know it’s difficult. (2) The kid swimming pool is fun and my daughter enjoyed it so much. * I didn’t take pictures of the VILLA, coz I dun have good impression on it

The hotel is clean, with well-maintained rooms and common areas. The staff is incredibly friendly and welcoming, always ready to assist with a smile. Their warm and attentive service adds a personal touch to the overall experience, making the stay both comfortable and pleasant.

Very clean precise excellent place.staffs are super friendly, approachable. Front desk is so nice and helpful and non stopped approach customer to clear their doubts.