Anonymous User
May 3, 2024
1. The room smells musty or smelly. It is very different from the pictures. It feels very old. The wooden floor is peeling and dirty. Apart from the location, there are no advantages. They don’t even provide bottled water. The comb bends after two combs.
2. At around 8 o’clock in the morning, someone was arguing outside. They were arguing with the store owner. It was very loud and lasted for more than 20 minutes. They didn’t let people sleep at all. They didn’t care about other travelers at all. The soundproofing was very poor. There was almost no soundproofing function. The snoring next door could be heard clearly. I almost didn’t sleep all night.
3. I checked in at midnight and found that someone had broken into the room and slept when I opened it. The store owner just changed the sheets. . It was very disgusting and extremely uncomfortable.
4. The experience was not good. I hope to cancel the room for the next two days and need to deduct liquidated damages. 😅 After asking Ctrip butler to communicate many times, the result was still that either I would be compensated for the first night’s room fee and continue to stay for the remaining two nights, or I would cancel two nights and deduct 30% of the room fee for liquidated damages. =Only if I continue to stay, the store needs to compensate me for poor management=If I don't stay for the remaining two nights, I need to pay liquidated damages. The store will not apologize or compensate for the bad experience on the first night
Admit mistakes and compensate on demand😅I didn't get any apology for my bad experience
Anyway, I've learned a lesson. Don't come here. It's better to stay in a newer hotel farther away for the same price. Chengdu is small, taxis are cheap, and the subway is convenient
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