No131 the Promenade
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cheltenham

No131 the Promenade

No.1 of Instagrammable Hotels in Gloucestershire
131 Promenade, Cheltenham, Gloucestershire GL50 1NW, United Kingdom
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With a stay at No 131, you'll be centrally located in Cheltenham, a 4-minute drive from Cheltenham Racecourse and 13 minutes from Gloucester Quays. This luxury inn is 0.1 mi (0.1 km) from Imperial Gardens and 0.2 mi (0.3 km) from Cheltenham Town Hall.Show More
We Price Match
hotel overview picture
Last booked 17 hrs ago
4.3/5Very Good·Cleanliness: 4.3
All 41 Reviews
Amenities
Public Parking24-hour front deskLuggage storageBarNightclubRestaurantCar rentalsConference roomWi-Fi in public areasFree
All Amenities
Surroundings
Airport: Gloucestershire Airport
(6.0 km)
Train: Cheltenham Spa Railway Station
(1.8 km)
Train: GLOUCESTER STATION RAILWAY STATION
(14.0 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Classic Double Room
7

Classic Double Room

1 Double bed
Free Wi-Fi
Non-smoking
Minibar
Electric fan
Towels
Toothbrushes
Room Details
Check Availability
Superior Double Room
6

Superior Double Room

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Electric fan
Towels
Room Details
Check Availability
Deluxe Double Room
8

Deluxe Double Room

1 King bed
Free Wi-Fi
Non-smoking
Minibar
Electric fan
Towels
Toothbrushes
Room Details
Check Availability
Exclusive Quadruple Room
4

Exclusive Quadruple Room

1 King bed and 2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
Check Availability
Family Room
8

Family Room

Bedroom 1:1 King bed and 2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Electric fan
Towels
Room Details
Check Availability
Executive Double Room
8

Executive Double Room

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Electric fan
Towels
Room Details
Check Availability
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Guest Reviews(41)

4.3/5
Very Good
Verified Reviews
  • Cleanliness4.3
  • Amenities4.3
  • Location4.3
  • Service4.3
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 29, 2024
The room has a strong sense of design. There is a restaurant downstairs. The commercial area is nearby. It is very convenient.
Original TextTranslation provided by Google
0‍2‍2‍7‍1‍9‍0‍7
October 25, 2024
I am a regular guest here and was displeased with customer service and lack of communication on my recent stay. I chose the Sunday sleepover package which is a great deal. However, upon arriving for our roast lunch included in the package our free glass of fizz was forgotten until we had finished the meal. The food however was delicious and plentiful for 2 people. Checking in at reception was not as free flowing as in the past. The receptionist seemed unsure of what she was doing which was again repeated on check out the next morning. Staff need to be consistent and aware of the individuals bookings. I was nearly charged for items I hadn’t had and had to contact them once home for a receipt. Overall a lovely stay, room was number 23. Noise can be heard from the cleaning staff and guests coming through the main entrance.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 21, 2024
We booked 4 rooms for a family celebration at this hotel. The place looks great from the outside and the Japanese bar is also nice. The issue is that the rooms are just not good enough. We had one good one out of 4. Our other rooms were in attics with the bathrooms upstairs and a tiny bedroom space. In fact the room was so small that we couldn’t open an ironing board to press our clothes and there was nowhere to put the cases out of the way. When we asked for an alternative room, we were TOLD in no uncertain terms that it was not possible. Our room was too hot and we had to open the window at night but then couldn’t sleep as the outdoor bar was below with loud music. We just could not recommend it for a comfortable stay. A couple of nice touches, like robe and slippers but the room quality was frankly poor. Breakfast was interesting and nice but was not included in our tariff. It feels like every inch of the indoor and outdoor space has been monetised and very little thought given to customer service or comfort.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 19, 2024
fantastic staff food ad room spoiled by check out experience I had left my room key in the breakfast restaurant and instead of saying don't worry I will get it for you (which would happen in mist luxury hotels we have stayed in) the receptionist said I would get fined £20 if it was not returned ao I set off to find it. I think she needs retraining James
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 16, 2024
Initially I was very pleased to receive a room upgrade. But the room was very strange. Nice main bedroom, but bathroom was down a metal spiral staircase. The bathroom itself was great, spacious with nice bath tub and separate shower with good pressure. But who wants to go down metal steps in the middle of the night to the loo? Also if sharing, any noise from the bathroom can clearly be heard in the bedroom. Also four different thermostats in main bedroom. Admittedly one was for the heated floor, but the remaining three didn't seem to do anything. Breakfast was at the front of the building, thankfully well heated, and very tasty
O‍z‍ ‍G
October 9, 2024
Meeting & meal . Very good arrival meet and greet by staff shown to table and menus provided . Drinks menu also provided and staff gave us time to reflect before ordering. Excellent choice named and own brand drinks . Good food , we ordered and it was freshly cooked as was obvious from the vegetables etc . Highly recommend
l‍o‍t‍t‍e‍m‍3‍2
October 6, 2024
Quirky and luxe place to stay. We stayed for my friend’s special birthday and had room 10, it was beautiful. The only draw back was it was hot and up several flights of stairs. The decor is gorgeous and the standard is high. We had drinks in Gin and Juice which is great. Cool Dj. Would definitely return.
A‍d‍a‍m‍ ‍H
September 26, 2024
Fantastic hotel, attention to detail in rooms first class. Super cozy and comfy. Slept really well in room full of character. Original features in room take you back in time and really appreciate the history of the building, Lovely coffee and stocked mini bar. Breakfast superb.
C‍S‍Y‍o‍r‍k
September 14, 2024
We booked a reservation for 131 The Terrace for dinner. From the moment we arrived, we were greeted and treated so very well. What a brilliant atmosphere. The service was very good. The soufflé we both ordered was delicious. We both ordered brevet steak, differently cooked to each other absolutely perfect. The sauce to accompany the steak peppercorn for my husband, bernaise sauce for me were both so good. Dessert was delicious too. The wine was very good quality. The staff and service were just very good too. Cannot wait to return to Cheltenham we will definitely be back.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

The property will provide check-in details after booking

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeFull English/Irish
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Number of Rooms: 36
With a stay at No 131, you'll be centrally located in Cheltenham, a 4-minute drive from Cheltenham Racecourse and 13 minutes from Gloucester Quays. This luxury inn is 0.1 mi (0.1 km) from Imperial Gardens and 0.2 mi (0.3 km) from Cheltenham Town Hall.

Enjoy recreation amenities such as a nightclub or take in the view from a terrace. Additional features at this Georgian inn include complimentary wireless internet access and barbecue grills.

Enjoy British cuisine at 131 Restaurant, one of the inn's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7 AM to 11 AM for a fee.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 36 individually decorated guestrooms, featuring iPod docking stations and minibars. Your bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished patios. LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.

Services & Amenities

Bar
Restaurant
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportGloucestershire Airport
Distance to Airport5.98KM
Nearest Train StationCheltenham Spa Railway Station
Distance to Train Station1.76KM
Average Price FromEUR330
Hotel Star Rating4