Guest User
June 12, 2024
It was terrible, a complete mess.
After checking in, I opened the door of the room and found someone inside. I went back to the front desk, but there was no explanation. I asked and they said it was the same last name, and then they stopped talking. I didn't want to pursue it, so I took the new room card to open the room and found that it was a twin bed. I called the front desk and there was no response. I was so angry that I went to the front desk again. Another front desk explained that there were no king-size rooms, so they gave me twin beds. I asked why they didn't tell me before, and she said that the previous front desk was a bit upset.
All in all, it was a very bad night.
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