Leecheerli
October 30, 2024
The environment, service and hygiene of the hotel are very good! Especially the service, I personally rate it as over 5 points. From the moment I stepped into the first floor of the hotel, the enthusiastic waiter took the initiative to help carry the luggage, and told the waiter who took the small sign to the check-in registration that it would be delivered to the room. Every waiter in the hotel would greet and greet warmly (the waiter in the lobby on the first floor was really enthusiastic and polite. I remember that I was very tired that night and did not eat outside. I ordered takeout. I went to the lobby in advance to wait. The waiter took the initiative to ask if I needed help when he saw me. He learned that I was waiting for takeout and helped me check outside from time to time. It was a little cold outside at that time. I was very moved);
I added the housekeeper WeChat when I checked in, and the housekeeper replied to WeChat very promptly;
The breakfast was very rich and exquisite (a good standard of five-star hotels). My family wanted to take a cup of coffee away, so they asked the waiter, and the waiter also provided a takeaway cup;
The hotel has a good location, three subway stations away from the South Station, not in the downtown area, very comfortable, next to the hotel is a large shopping mall, and it is very convenient to go to the May Day Square, Orange Island, Hunan University Yuelu Academy and other attractions, and you can take the subway (there are traffic jams near the attractions, so it is very convenient to take the subway).
It was my first time in Changsha, and I was very surprised and satisfied with the choice of this five-star hotel (my friend who was traveling with me booked a hotel near May Day Square, and I was a little unhappy because I couldn't book it together. I didn't expect the hotel to be so good, especially the softness and hardness of the mattress was very suitable. Many hotels I stayed in before had mattresses that were too soft, and I would have back pain when I woke up)
I have a small suggestion. As far as I know, the basic laundry services of five-star hotels are paid services. Now many hotels outside have self-service laundromats. Hotels can add self-service laundromats for customers of different levels and needs. Hotels can provide guests with paid laundry services and self-service laundry options. This can maintain the original standards of five-star hotels and meet the needs of customers at different levels. (Purely personal opinion)
I will definitely choose this hotel again when I go to Changsha again (there is a constant temperature swimming pool in the hotel, I will try it next time).
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