W Changsha

房間寬敞、摩登，非常舒服！ 本來準備把行李寄存，沒想到前台讓我們check in早一點，非常好！

酒店硬件好，服務到位。我和太太都得到了酒店細心照顧，旅途非常愉快。 我們期待下次回來。

性價比很高的酒店 房間大 設施很新 很喜歡 每次來基本都入住的酒店

攜程上訂的房已經付完款了，為什麼入住時候要收1500元的按金？我知道你會退還給我，但是有種不被信任的感覺！前台接待，我不知道哪裡得罪你了，讓你給我配了個正對泳池的房間，窗簾都沒法打開，謝謝你一家！

The environment, service and hygiene of the hotel are very good! Especially the service, I personally rate it as over 5 points. From the moment I stepped into the first floor of the hotel, the enthusiastic waiter took the initiative to help carry the luggage, and told the waiter who took the small sign to the check-in registration that it would be delivered to the room. Every waiter in the hotel would greet and greet warmly (the waiter in the lobby on the first floor was really enthusiastic and polite. I remember that I was very tired that night and did not eat outside. I ordered takeout. I went to the lobby in advance to wait. The waiter took the initiative to ask if I needed help when he saw me. He learned that I was waiting for takeout and helped me check outside from time to time. It was a little cold outside at that time. I was very moved); I added the housekeeper WeChat when I checked in, and the housekeeper replied to WeChat very promptly; The breakfast was very rich and exquisite (a good standard of five-star hotels). My family wanted to take a cup of coffee away, so they asked the waiter, and the waiter also provided a takeaway cup; The hotel has a good location, three subway stations away from the South Station, not in the downtown area, very comfortable, next to the hotel is a large shopping mall, and it is very convenient to go to the May Day Square, Orange Island, Hunan University Yuelu Academy and other attractions, and you can take the subway (there are traffic jams near the attractions, so it is very convenient to take the subway). It was my first time in Changsha, and I was very surprised and satisfied with the choice of this five-star hotel (my friend who was traveling with me booked a hotel near May Day Square, and I was a little unhappy because I couldn't book it together. I didn't expect the hotel to be so good, especially the softness and hardness of the mattress was very suitable. Many hotels I stayed in before had mattresses that were too soft, and I would have back pain when I woke up) I have a small suggestion. As far as I know, the basic laundry services of five-star hotels are paid services. Now many hotels outside have self-service laundromats. Hotels can add self-service laundromats for customers of different levels and needs. Hotels can provide guests with paid laundry services and self-service laundry options. This can maintain the original standards of five-star hotels and meet the needs of customers at different levels. (Purely personal opinion) I will definitely choose this hotel again when I go to Changsha again (there is a constant temperature swimming pool in the hotel, I will try it next time).

服務好，有耐心

獨自來長沙遊玩兒，選擇的入住W酒店。W獨特的酒店風格，一進門就有一種年輕活力的感覺。酒店房間涉及和品質沒的説，高級感和舒適感拉滿。酒店服務也很到位，全程陪同，微笑引薦。對於入住客人，提前有小管家聯繫入住各項事宜及提前瞭解需求。特別表揚ulla，考慮周全，服務細心。還一次來長沙，還會選擇W。長沙再見！

位置很好，交通出行便利。周邊配套完善，房間時尚餐廳很棒

Phoebe服務體貼入微，遺失的物品主動聯繫我幫忙找回