Changji Hotels with Wi-Fi

Four-star hotel, room facilities, hotel environment and parking are very good, breakfast is also very good, and there are garden walks! It turned out that I stayed here for work reasons, and it felt pretty good, but I didn't know that this stay was really disturbing and uncomfortable. First, there are welcome fruits or yogurt on the order, as well as check-in epidemic prevention gift packs and tickets to the Science and Technology Museum. The check-in front desk didn't say anything, we thought it would be delivered to the room. But we didn't see it when we came back from eating out at night, so we called the front desk. The front desk directly explained that the event was gone, so there was no welcome fruit or yogurt, only masks. (Then why didn’t you write it clearly on the order? Now that the event is over, people still have to mark it out. Could it be that the third-party Ctrip has a problem communicating with your hotel?) In the end, we didn’t choose a mask and asked for the disinfection gel in Figure 4, and the room attendant sent it There is only half a bottle when I come here. I have booked 2 rooms. Is this how your hotel picks up? In fact, these are small problems. Second, I stayed in Building B this time. I feel that the sound insulation of the room is not very good. Someone talking in the corridor can be heard in the room. Guests who return late at night will affect the guests with poor sleep quality. Third, here comes the important point, because I need an invoice, I gave the invoice information one day in advance. How did you know that when you checked out early the next morning, there was a team checking out and issuing invoices, and there were a lot of people. However, there were only 2 staff members at the front desk. They knew that there were many people checking out in the morning, so they didn’t arrange more people. What a scene. Chaos is as messy as it gets. When I gave the mobile phone information to the front desk of the hotel, the front desk directly sent me a sentence to find Ctrip for invoicing. My God, take a good look at the invoice information in Figure 5. The hotel front desk received the invoice with a few large characters. It really bullied me because I have little education and poor cultural knowledge. If you haven't read a book, you don't know how to read! I couldn't get through to the front desk manager on duty. I really don't know how the hotel front desk is managed. It’s all a hotel, why do the employees in the food and beverage department of other people greet each other with a smile and meet all the requests as soon as possible, while the front desk has a poker face? This is really disturbing. Why is the gap so big? , Don't you know that service is paramount from the manager to the staff at the front desk? In the end, I waited almost 20 minutes for the team to complete the process before issuing me an invoice. During these 20 minutes, my wife had a quarrel with the team members over the issue of invoicing, and no leader at the front desk of the hotel came out to solve it. Really don't know how a 4 star hotel front desk is managed. It made people feel very bad early in the morning. I was planning to stay in a few days, but I canceled it. This hotel is not the only one in Changji! ! ! trouble! ! ! The services of hotels like Jiji and Atour are not as good!

The hotel's hygiene is very clean, the attitude of the front desk is very good, you can answer the phone at any time if you need something at night, and then send it to me. The real stay experience is very good. I will choose their home next time.

The service of the staff is also very good, very patient and very enthusiastic. The facilities and equipment of the room are also very complete. The room hygiene details are also very good. The room has WIFI and will not be connected. Call the front desk staff and someone will come to help. The service is very thoughtful. I recommend it to everyone, you must come.

The hotel is strategically located, not far from the Xinjiang Grand Theater and Changji Snack Street. It is convenient to take the bus soon. I came down from Tianshan Tianchi and didn't return to Urumqi. I lived in Changji for two days. There are more parking spaces in front of and behind the building. Can take a bath and be comfortable.

The staff of this hotel are really not ordinary Buddhists. When I checked in, I said there was only one room left, but the entire corridor was filled with the smell of a toilet leak. I called the front desk, but there was no response for half a day, so I had to ask Ctrip's customer service for help, and quickly changed the floor for us. The next day, a friend said that the city was about to be closed, so I went to the front desk to check out immediately. The girl told us slowly 10 :00 will be silent, but at 9:00 the highway will be blocked...

The previous mask period was concentrated in Yantai isolation once 🤣 I feel that I live well, so I have to “revisit the old place” again. I didn't have time to take photos and videos. But it does not affect the hotel's complete facilities, cleanliness The location of the hotel is also quite quiet, the rest environment is relatively quiet In short, it is recommended.

Due to the weather, the flight was adjusted. A friend who planned to stay could not be sure when to arrive at the store. He was hesitant to reserve a room for him, but he was afraid that the time for free cancellation would exceed the time, resulting in the room rate I had paid. When I was anxious, The hotel's waiter in charge of reception, Dela, helped me coordinate the duty manager, agreed that I could cancel the order first, and then book a room directly at the front desk, and can help me reserve it for free until 21 that night, which eliminated my concerns. Things are small but warm! Thanks to Dela for his kind help 👍

There is breakfast, breakfast is on the second floor, and there is a lot of food. The hotel is located in the new district of Changji City, with convenient transportation. The city view room I live in has a good view.

Facilities were good and the good thing is that foreigners are allowed to stay here , hotel staffs were friendly and helpful

The homestay is not very soundproof. The residents are downstairs. They talk until 2 o'clock in the middle of the night. The sanitation is average and the location is good. It is not recommended to stay in the hot weather. There is a small air conditioner at home and the cooling effect is very poor.