Best Ban Chang Spa Hotels

I'm glad I came back to stay again. Coming back this time Make me happy to rest. after tiring at work The same staff Chew, Him is still polite and friendly. The rooms are clean and equipped with amenities. Excellent food Even though we encountered severe weather conditions But there are also umbrellas available to borrow.

I stayed here for a long weekend in December 2020. The rooms are large and a great balcony with stunning sea views. The stay did not go well for a number of reasons, poor service, Internet not working, room filthy, room old, no shower curtain (so bathroom flooded after each shower, poor quality breakfast. As part of the Internet issue, I met the Resident Manager and she seemed to be proactive and practical. Although it took about five hours, she did manage to resolve the problem. Upon check-out, I bumped into her and she already knew that I was not happy with the stay but she talked well and offered an olive branch, to say that if I return, to book a room and then write to her, she would then 'take care of us'. In March, I decided to give this place one more try, so booked a room and wrote to the Resident Manager to take advantage of her offer to 'take care of us'. I wanted Building B as it has the best views and was told it was full (I later found out that it is being renovated, but they decided that lying was better than the simple truth). I had booked direct as that is what the Resident Manager has asked. This was at a higher price than I can get on Agoda, but I was expecting that 'take care of you' would comprise the usual Hotel Management offer, perhaps a room upgrade, or a free drink, or a free dinner etc. Upon check-in, no indication of how we would be 'looked after. So, went to the room, and wow! It was in worse condition than the room in December and, was utterly filthy. I called the Lobby and asked to see the Resident Manager. She came to the room and without even looking at how dirty the room was, immediately said 'yesterday there was a strong wind and it may have blown some duct under the door'. I pointed out that the filthy floor was caused by not being cleaned properly for many months. When she looked at the mess, she agreed and took her own photographs. Still no shower curtains fitted, woodwork filthy, rusty fittings in the bathroom etc. I pointed out that the room was unacceptable and she said that all of the rooms are the same age. I pointed out that the age of the room had no bearing on floor cleanliness. Her response was 'if you want to leave now I will refund you'! Superb Customer Service style. I will never set foot in this place again and I cannot recommend anything except the view. Some friends recently stayed at the Lord Nelson which is not far away, I will try that next time.

I'm very confused about breakfast. Informed that the food is buffet style from 7 a.m. - 10 a.m. I went down to the dining room and was confused and found water, coffee, Ovaltine, and bread. There were no employees waiting to look after me. You have to go to the counter and get 2 fried eggs, 2 ham, 2 sausages.

The hotel is clean, has a swimming pool, and good service staff. Convenient parking Not far from Phayun Beach, clean beds, good sized rooms, clean bathrooms.

The location on the main road is not difficult to find, the hotel is a lot old. Items in the room according to the age condition Cleanliness is considered fair, not dirty, but the cabinet has a lot of dust, can you use? Hot water cannot be used.

The room is according to the price, not coming to the elevator, comfortable, spacious room