Hotels Near True REST Float Spa - Chandler in Chandler

We had a very nice stay. We were welcomed by friendly and efficient front desk. The rooms were very clean and nicely kept. The breakfast was nice. Even though reno was going on we felt welcome and areas available to us. Good location. We had a room on upper floor and were able to enjoy the magnificent sunrise. Look forward to staying there in the future.

What a pleasant surprise! Clean! Kind! Knowledgeable! Friendly! Happy! We’ve never stayed at a better Holiday Inn. From the minute we drove up the grounds were impeccable. The facility was immaculate! The staff were helpful, friendly and accommodating. Everyone seemed genuinely to care and were so courteous. They were happy to be at work. A rare find indeed!

This was the worst stay I’ve had in Phoenix metro area. I have stayed at 63 different hotels in the Phoenix metro area in the last year, and though there’s other bad hotels out here, this one feels deliberate in its intention. There are some obvious staffing issues at this facility, with the exception of front desk Bob who was very professional and comes across as very experienced. My issue was a simple one really, one that most hotels would never stoop to. (Disclaimer, I am a Marriott employee, and as a manager myself am afforded discounted room stays) we had a small house fire 2 years ago that put us in hotels ( I was with Hilton group then but same deal there) for a month or so. As I result I started my blog which I can not advertise here but I reach thousands of Marriott guests 3 times a week writing reviews of area hotels. I will stay at 3 different hotels a week because I have 2 jobs and 1 overnight 4 days a week. I don’t bother renting an apartment or house for the moment this is much cheaper and no upkeep. I know everything about the hotel business. I’ve been a general manager of the knickerbocker in Chicago in the 90’s and have held every single position possible over the last nearly 40 years in this business. So when I say I know what is supposed to happen at the front of the house and the back of the house you can count on my professional accuracy. So I was really disappointed with this hotel’s extremely unprofessional approach to what I viewed as a “customer comes last” policy. Like I said, the issue would have been a nonissue at every other major Marriott in the area ( granted this is a tiny hotel, they still should follow our standards) but I checked in early and front desk Brandon insisted I pay double for the discounted room. No other hotel would have even brought up the early check-in and I check in to my hotel every time at the same time of day. Brandon said he wouldn’t budge. I was even kind enough to explain “you can ask a guest to double pay but we usually only reserve that policy for situations where granting the guest the courtesy of early check-in will cost the hotel. But since this is a vacant ready room and the hotel will not be able to sell the room prior to check in we always accommodate the guests needs, because it costs nothing of the hotel”. Brandon looked at my like I had two heads. He clearly didn’t understand this simple principle followed by all the rest of us. But I paid it because I would be charged anyway for late cancellation. I figured the next day (‘Monday) I’ll explain to the manager and get my money back. HA. Lol. I was sadly mistaken there. Thomas Munoz the manger of the hotel, doubled down Brandon’s view of telling me how many hours before regular check in it was and that because of that “he had to charge me”. I said ok but...then I repeated the economics lesson I was kind enough to share with his front desk associate. I got the same blank stare. Funny thing is I know that these 2 guy

My experience at this location was phenomenal! My husband and I were coming off a 3 day hiking expedition in the Grand Canyon and planned to drive further south to Saguaro NP and wanted a nice place to rest inbetween, but it also happened to be our 10yr wedding anniversary (Jan 14th). I called a few hours in advance and spoke to Elijah at the front desk to see if there was a romance package I could book last minute. He wasn't sure, BUT when we arrived he had spoken to his manager and was able to secure us an upgraded room and a small bottle of wine for our anniversary. We were thrilled and Elijah was so sweet to get something worked out last minute on our behalf. Besides our excellent experience, the hotel itself was clean and well-located with several nearby restaurants. I can't recommend this hotel enough! Thank you!

Clean, simple, near everything. We stayed at this hotel for another baseball tournament. We are from California, did not know our way around, but this was a GREAT location. Directly across from a mall. The mall has many food options and lots of shopping. The hotel itself was very green and offered many options such as EV chargers, water bottle filling stations and a good breakfast in the morning. There are no bars or restaurants on site in the hotel, but while we were there they had a happy hour with free wine and beer a few nights during the week. The pool is very basic and small, but we enjoyed ourselves.

Decent member rates, clean, friendly, comfortable. Check in/out was available via email and made it quick and easy. Pool and jacuzzi were simple and pleasant. Would definitely stay again! The only 2 things that were odd about my room for such a well-known classy hotel chain was that there was no microwave in the room (which may have been overlooked when booking the room), but more importantly, there were parts of the floor/floor boards that weren't level, which should probably be looked into.

The hotel rooms are comfortable and clean. I felt safe from the second I stepped into the hotel. But the thing that really made this a 5 star experience was the customer service. The staff here are so friend and accommodating. They go above and beyond to make sure you get the best experience possible.

Great place to stay at near ASU. Amazing rooftop bar that is amazing to watch the sunset. Will definitely stay there again next time we are is Phoenix.

Located in the heart of Tempe, the hotel is easy to find on the main road and has convenient transportation. There are many shops, restaurants and bars within the vicinity. The service staff is very good, with car rental service, free parking, free airport shuttle bus. The rooms are large, the decoration and facilities are very good. The price is relatively moderate and the price is super good. It is a good choice for traveling abroad.