Hotels Near Garden Center at The Home Depot in Chandler

My experience at this location was phenomenal! My husband and I were coming off a 3 day hiking expedition in the Grand Canyon and planned to drive further south to Saguaro NP and wanted a nice place to rest inbetween, but it also happened to be our 10yr wedding anniversary (Jan 14th). I called a few hours in advance and spoke to Elijah at the front desk to see if there was a romance package I could book last minute. He wasn't sure, BUT when we arrived he had spoken to his manager and was able to secure us an upgraded room and a small bottle of wine for our anniversary. We were thrilled and Elijah was so sweet to get something worked out last minute on our behalf. Besides our excellent experience, the hotel itself was clean and well-located with several nearby restaurants. I can't recommend this hotel enough! Thank you!

Absolutely not what we were expecting for a Hilton. Rooms werent cleaned properly, used water bottles found in the fridge and behind the foot stool. Razor sharp bow n arrow top found in the closet and the Thermostat was faulty and kept saying low batteries even when brand new batteries were put in TWICE. The main door didnt even close and the maintenance team had to come take the door off and replace it. Lauren was amazing at helping us during our entire trip.

This was the worst stay I’ve had in Phoenix metro area. I have stayed at 63 different hotels in the Phoenix metro area in the last year, and though there’s other bad hotels out here, this one feels deliberate in its intention. There are some obvious staffing issues at this facility, with the exception of front desk Bob who was very professional and comes across as very experienced. My issue was a simple one really, one that most hotels would never stoop to. (Disclaimer, I am a Marriott employee, and as a manager myself am afforded discounted room stays) we had a small house fire 2 years ago that put us in hotels ( I was with Hilton group then but same deal there) for a month or so. As I result I started my blog which I can not advertise here but I reach thousands of Marriott guests 3 times a week writing reviews of area hotels. I will stay at 3 different hotels a week because I have 2 jobs and 1 overnight 4 days a week. I don’t bother renting an apartment or house for the moment this is much cheaper and no upkeep. I know everything about the hotel business. I’ve been a general manager of the knickerbocker in Chicago in the 90’s and have held every single position possible over the last nearly 40 years in this business. So when I say I know what is supposed to happen at the front of the house and the back of the house you can count on my professional accuracy. So I was really disappointed with this hotel’s extremely unprofessional approach to what I viewed as a “customer comes last” policy. Like I said, the issue would have been a nonissue at every other major Marriott in the area ( granted this is a tiny hotel, they still should follow our standards) but I checked in early and front desk Brandon insisted I pay double for the discounted room. No other hotel would have even brought up the early check-in and I check in to my hotel every time at the same time of day. Brandon said he wouldn’t budge. I was even kind enough to explain “you can ask a guest to double pay but we usually only reserve that policy for situations where granting the guest the courtesy of early check-in will cost the hotel. But since this is a vacant ready room and the hotel will not be able to sell the room prior to check in we always accommodate the guests needs, because it costs nothing of the hotel”. Brandon looked at my like I had two heads. He clearly didn’t understand this simple principle followed by all the rest of us. But I paid it because I would be charged anyway for late cancellation. I figured the next day (‘Monday) I’ll explain to the manager and get my money back. HA. Lol. I was sadly mistaken there. Thomas Munoz the manger of the hotel, doubled down Brandon’s view of telling me how many hours before regular check in it was and that because of that “he had to charge me”. I said ok but...then I repeated the economics lesson I was kind enough to share with his front desk associate. I got the same blank stare. Funny thing is I know that these 2 guy

I stayed just one night but was very pleased with my stay. I was upgraded to a suite which was quite large and comfortable. The room was very clean. I found the staff to be very helpful and friendly. I would say the only downside is if you’re a light sleeper, you can hear the highway traffic. Covid protections were still in place which I appreciated as many areas are lifting restrictions. I have family in this area and I would choose to stay here again.

Great place to stay at near ASU. Amazing rooftop bar that is amazing to watch the sunset. Will definitely stay there again next time we are is Phoenix.

Located in the heart of Tempe, the hotel is easy to find on the main road and has convenient transportation. There are many shops, restaurants and bars within the vicinity. The service staff is very good, with car rental service, free parking, free airport shuttle bus. The rooms are large, the decoration and facilities are very good. The price is relatively moderate and the price is super good. It is a good choice for traveling abroad.

We had a very nice stay. We were welcomed by friendly and efficient front desk. The rooms were very clean and nicely kept. The breakfast was nice. Even though reno was going on we felt welcome and areas available to us. Good location. We had a room on upper floor and were able to enjoy the magnificent sunrise. Look forward to staying there in the future.

Great location when visiting Gilbert,however this hotel needs a major renovation. Pros: cable television had well over 100 channels, very nice bonus. Most employees were very nice. Always appreciate the microwave fridge combo. Cons: when checking out at front desk the staff member stopped processing my check out when she noticed another customer walk by. Called him to the desk to help him with a room key issue. After they were done she asks me again, what room again!? Wow.. very inconsiderate. I had hours of travel ahead of me and needed to get checked out. Microwave in the room did not work. Mold in bathtub/shower combo. That tub has been caulked over so many times it’s time for a replacement. Floor was lumpy. Weird, like a walking on a hill.

Arrived at room in early evening to neighbor tv real loud. Come 2:20 a.m. I couldn't take it any longer, called front desk and nothing happened. In morning I asked about my call and was told ”I called the room but got no answer”. Asked if he went To the room as you could hear it in the hallway. I was immediately informed a Mgr would call me after I asked what his noise complaint policy was ..if he'd gone to the room and no one was registered it could have been someone left it on! But he couldn't bother to do that Less then 2 hrs sleep I had a 6 hour drive home and still no call from a Mgr.