Best Western Plus Chalmette Hotel

Very friendly !! Rooms were clean & the breakfast was very nice! Had a great time

Our reservation was cancelled with no notice two weeks before our trip. When we called to confirm our reservation they said they could offer us the same rooms at double the price! We asked for someone to call and the manager said he would not give us a customer service number to help us.

The hotel was always clean, with friendly staff, with a very easy check in process. The bathroom was clean, and the free wireless was fast, and good coverage, even working whilst waiting outside the main entry door. Even though the location says it’s close to downtown, it's still 20-25 minutes at 3am, with no traffic – and if you can get a taxi - peak times would be much more. The front desk will call a local taxi company, who are very accommodating and friendly, and was like having a tour guide on the way into town – we used them around 7 times. There is a McDonalds straight across the busy road – which we felt like playing a real life version of the 80’s computer game Frogger when crossing over – and an Italian restaurant just 5 minutes walk away on the same side as the hotel. If planning to stay in the French quarters till late you need to arrange some transport home, as most taxis were unwilling to bring us all the way out to Chalmette – they’d probably earn more money making a few short runs downtown. The breakfast ‘buffet’ was a very limited affair, with the highlight being waffles you could make yourself using ready made batter dispensed from a machine, and a waffle pan with digital timer. Even though breakfast finished at 9, things were cleared away at 8.45, with some people arriving at 8.50 being told they were too late. When we came to check out there was only a small amount to pay on the credit card. When questioned, the policy is to bill the card once it reaches $500, I’ve not encountered this, and asked about them taking into consideration credit card charges for currency conversion, and that I could have just paid the whole bill upfront so as to only incur a surcharge fee once – the young lady didn’t seem to understand what I was talking about.

We stayed here one night before we got on a cruise ship the next day. Hotel was very clean, staff was friendly. Just 20 min from port of new orleans and close to restaurants.

The hotel is very clean and the breakfast very good. Neighborhood was good. I felt very safe there. The staff was friendly and polite. I would definitely stat there again. The television was a good size and the channel selection was excellent.

When within in the Chalmette area, this is where I choose to stay. I've never had an issue at this hotel. Rooms have always been clean and comfortable, and the staff has been friendly and accommodating.

I enjoy staying at this Hotel because of the location. A.J. at the desk goes out of his way to be helpful to customers. The breakfast are fine except I would prefer bacon to the sausage provided. The location is coinvent to my customers. This seems to be a safe location.

Toilet over filled first thing in am woke up too water in bathroom never got new towels never cleaned up bathroom floor also killed 4 roaches in bathroom threw out my stay I will not stay in that hotel again.

We had a great time. The Hotel was clean. They had great and friendly service. The Food was exceptional. The internet was fast an effect. The hotel was quiet. The room was super clean comfortable. My family an I Will be staying here for future travels