Guest User
August 28, 2024
Great location. Hotel opened on October 23 and for a new opening the cleaning is terrible, stained sheets and pillowcases. Hairdryer not present (only 1 for the whole structure) and one evening I received the call after midnight because it was needed by other customers (the night before we had been denied). Good breakfast even if the croissants were counted. A special mention goes to Mrs. Retno, always available and smiling, and very attentive to finding the solution to the problem presented (already assisted by her in the other structure of Montana di Senggigi)
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