Hotels Near Surabaya St in Central Jakarta

The rooms was really comfort, I was really enjoy with the hotel facilities. I came with my family, my son was really happy and enjoy with the pool ambience. With city view, and first time in Jakarta make us really enjoy. Location close to every where, special thanks to Ibu vinna and the team very friendly.

Thanks for simple decor I really enjoyed staying at this hotel, the design of the hotel is quite good with a London theme, the rooms are quite clean, there is no view on the sixth floor and there is not much of a menu for breakfast but it's okay, quite satisfied, thank you for your service🫶🏻

Hotel building and lobby looked nice enough. Checking in was a breeze. Room hallway looks old and gloomy, reminded me of my dormitory days but with better colours. Bedroom didn't have much space, but was still tolerable. The wallpapers had yellowing/dried leak marks. Washroom was tiny and all the drains (sink & shower) are very slow at draining. And no lock for the washroom. The worst was the lighting, i turned off the lights while sleeping, woken up to a room fully lit with tv on maybe a couple hours later. I thought i might have accidentally pressed a button while sleeping. Turned everything off and went to sleep again, then same thing happened again. In total this happened 3 or 4 times, too tired and sleepy to care. I didn't bother complaining because it happened between the middle of the night to dawn. Even if I did complain the possible solutions would be to send a technician or switch me to a better room, and neither is desirable. I was on a one night business trip with full schedule both days. Breakfast was nice, plenty of options, but the service wasn't so good. When i was showed to my table, the host asked if i wanted coffee or tea, I picked coffee. Went around to take my breakfast, came back to table and coffee wasn't there. Then not long after i started eating, a waiter came by and asked if i wanted coffee or tea, said coffee. 5 minutes later another waiter came by if I wanted coffee or tea..again. Finally got my coffee a good 15mins later, I should've just gotten a cup myself. Asked for sunny side ups, eggs came after i finished my plate, about the same waiting time with coffee and the egg station was empty when I ordered. I'm sorry but I don't think this was a 5-star hotel, and the price wasn't worth it. I believe the problem with light was caused by the room card slot right to turn on the power. Must've gone wrong and failed to detect a card in the slot and shut everything off, then suddenly detected the card again, hence all power and light kept turning back on. Won't be staying there again Hallway picture doesn't look that bad in picture, because my phone decided to make it look nicer by auto-adjusting the light level, much darker in reality

We recently stayed at this hotel for one night and had a great experience. The location is fantastic, just a short distance from the Gambir train station, making it very convenient. The staff were exceptionally helpful and caring, even arranging a taxi pick-up for us. The room was clean, and the rate was very reasonable. Although we didn’t have a chance to try the restaurant or other facilities, the overall service and value make this hotel highly recommended.

New 5⭐️ located by the city centre which was previously Alila Pecenongan building. The interior has been revamped fully (except for the lift I assume? Since the lift shows some old buttons and crusty edges). First impression was amazing by the scent and the lights. Check in was smooth but it took quite some time for the front desk to find luggage tag. I also note that AccorPlus upgrade could not be used as room was limited. Room was enough for 2 with refreshed interior and new furnitures, sparkling clean I have to say. The downturn is only when I tried to ring the guest service and no answer at all, this happened twice. Had the breakfast here for 3 nights and they took the breakfast seriously at Ginger Flower, tasty dishes and various but, they put same menu for 3 straight days. And surprisingly, they do not have Movenpick ice cream :( Had a nice stay overall, but definitely will visit again to see more improvements especially for Movenpick Ice Cream.

We had an excellent stay in Jakarta for 4 days and 3 nights for our birthday trip. Thanks to the front desk and guest relations team for making this surprise happen with the nice drawing in the room❤️. They breakfast was nice althis just a 3 star hotel, but it doesn't matter, we really enjoyed it! However, we can not sleep well in the first night because there are some phone vibrations around at the midnight. Hence, we decided to upgrade the room and it’s much better, spacious room. Really appreciate all the employees has provide a warm hospitality. KUDOS FOR YOU ALL👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

I booked the corner room for my stay, it has a killer view and the room design helped me to fully enjoy the view from different angles and I could watch the sunset. For the current price, the facilities have room for improvements, for instance the TV is still quite old and has limited channels, it would be perfect to give smart TV or maybe add more channels. It would also be great to install a rain shower for every room in addition to the existing shower now.

Nice and Clean Hotel, easy access for Public transport, easy to get local food , everything walking distance , clean hotel

Marvellous place to stay Convenient location to reach other places! Connected to the nearby mall with easy access to the supermarket and other requirements. Breakfast buffet - tasty too Excellent service

The Grand Mercure hotel is a very clean and welcoming place. The hotel staff were very friendly and helpful with suggestions for food places and local attractions. The room was 10/10 and so were all the amenities the hotel has to offer. I really recommend you stay here for a nice relaxing time in Jakarta!!