Putera Nor Danish
January 26, 2025
My recent stay at this hotel was overshadowed by poor maintenance, particularly in the bathroom. The showerhead in my room was leaking significantly from unintended areas, resulting in water spraying unevenly and creating a frustrating and inefficient experience. This issue is likely due to neglect, as the problem seemed to stem from wear, poor sealing, or a lack of basic upkeep.
It’s unacceptable for a hotel to overlook such essential amenities. A properly functioning shower is a basic expectation, and this level of negligence reflects poorly on the hotel’s overall management and attention to detail. This maintenance failure left me questioning the quality of care throughout the property.
I strongly urge the hotel to prioritize addressing these fundamental issues, as it significantly impacts guest comfort and satisfaction. Until improvements are made, I cannot recommend this property to others.