DoubleTree by Hilton Jakarta - Diponegoro

Staying at DoubleTree by Hilton Jakarta added peace of mind and happiness to our honeymoon trip! What impressed me most was the service team here. They are not only professional and efficient, but also pay attention to the needs of every guest, making people feel meticulous care. From the beginning of check-in, the front desk staff always had a smile on their faces, and their attitude was warm and meticulous. Whether answering questions or handling requests, they showed a high degree of patience and efficiency. Especially when we arrived late at night, they still received us in the fullest state and handed over hot signature cookies attentively. The warmth at that moment really dispelled the fatigue of the journey. The room service is also as thoughtful as always. The room is tidy every day, and the waiter always pays attention to our preferences. Even when we accidentally mentioned that we were interested in some local delicacies, the restaurant waiter took the initiative to recommend and help arrange for us, which was very considerate. What's more special is that the whole team always shows a kind of heartfelt friendliness and care. Whether it is a short conversation or a warm greeting, people can feel that the service here is really for the guests, not just out of job duties. If you are looking for a place that is not only comfortable but also full of human touch, then the service of DoubleTree by Hilton Jakarta will definitely make your trip worthwhile. The dedication of every service staff makes this stay an unforgettable experience! Staying at the DoubleTree by Hilton Jakarta added a sense of ease and joy to our honeymoon trip! What impressed me the most was the service team. They were not only professional and efficient but also genuinely attentive to the needs of every guest, making us feel truly cared for. From the moment we checked in, the front desk staff greeted us with warm smiles and a welcoming attitude. Whether answering questions or handling requests, they displayed incredible patience and efficiency. Despite our late-night arrival, they welcomed us with their signature warm cookies, a thoughtful gesture that immediately melted away the fatigue of our journey. The housekeeping service was equally impeccable, keeping our room spotless and tidy every day. The staff paid close attention to our preferences, such as providing extra bottled water and pillows. When we casually mentioned our interest in trying some local delicacies, the restaurant staff enthusiastically offered recommendations and even helped us arrange everything—a truly thoughtful touch. What made the experience even more special was the team’s genuine warmth and care. Whether through a brief conversation or a kind greeting, we could feel that their service came from the heart, far beyond just fulfilling their duties. If you’re looking for a place that’s not only comfortable but also filled with genuine hospitality, the DoubleTree by Hilton Jakarta will not disappoint. The dedication and effort of every staff member made this stay an unforgettable experience!

The bedding is relatively clean and hygienic. The quality of the sleeping set is quite good. I slept soundly. However, the lights cannot be turned off in a unified way. I have to run to several places to turn off the lights before going to bed. The swimming pool downstairs is better than many hotels. I forgot to bring a swimsuit this time because it was too cold at this time, but it seems that Indonesia is not that cold. The breakfast is rich but the quality is average.

Thank you for everything. The hotel is very beautiful. The hotel staff is a bit of a downside. It is far from the airport.