Hotel Mrak Superior
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Center District

Hotel Mrak Superior

Rimska cesta 4, Center District, 1000, Slovenia
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A stay at Hotel Mrak 3* Superior places you in the heart of Ljubljana, steps from Illyrian Monument and Krizanke Outdoor Theatre. This hotel is 0.2 mi (0.4 km) from Ursuline Church of the Holy Trinity and 0.3 mi (0.4 km) from Citizen of Emona.Show More
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hotel overview picture
4.3/5Very Good·Great Location
Great location, very cosy room
Amenities
Golf courseSkiingHikingPublic ParkingLuggage storageBarCar rentalsConference roomMulti-function roomWi-Fi in public areasFree
All Amenities
Surroundings
Airport: Ljubljana "Jože Pučnik" Airport
(33.8 km)
Train: Ljubljana Railway Station
(1.7 km)
Landmarks: AB Ljubljana - Breg Apartments
(240m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Comfort Double or Twin Room
21

Comfort Double or Twin Room

2 Single bed or 1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
City view
Room Details
Check Availability
Comfort Double Room, 1 Queen Bed with Sofa Bed
3

Comfort Double Room, 1 Queen Bed with Sofa Bed

1 Queen bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
City view
Room Details
Check Availability
Standard Double Room-Loft
7

Standard Double Room-Loft

1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
City view
Room Details
Check Availability

Guest Reviews

4.3/5
Very Good
76 reviews
Verified Reviews
  • Cleanliness4.3
  • Amenities4.3
  • Location4.3
  • Service4.2
Average for similar properties in Center District
Most Mentioned
L‍i‍n‍d‍y‍R‍i‍n‍l‍a‍d‍a
June 9, 2024
My stay at Hotel Mrak in Ljubljana, Slovenia, was a thoroughly unpleasant experience. The staff demonstrated a complete lack of customer service and seemed to take advantage of guests.
 I booked a room specifically searching for a hotel with parking. However, upon arrival, I discovered there were only five parking slots available, none of which were indicated in the booking conditions. Despite there being one slot open, the receptionist insisted they were all booked and directed me to find more expensive public parking. 
The treatment from the staff was consistently rude and lacked any semblance of hospitality. While the room itself was passable, the overall experience was so disappointing that I cannot, in good conscience, recommend Hotel Mrak to anyone.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 23, 2023
Great location, very cosy room
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 1, 2023
Great hotel - it’s a shame that the staff let it down. Prior to our arrival, we contacted the hotel to let them know that we would be arriving after check-in had closed (at 10pm). They were very helpful and provided us with instructions to enter the property by ourselves using an app. When we arrived, we managed to get into the lobby (using the app), but the room key we were given was different than the one we were told on the phone and email. As a result, we were unable to enter our assigned room. Assuming that our room number had been changed, we tried the key in the door that matched the new number (as there were no staff or guests around, and no one was answering the phone or emails). It opened and revealed a couple, asleep, inside. Obviously, we were mortified that we had disturbed the hotel guests, and also terrified that we would have to sleep in the hotel lobby until check-in opened at 6am. After about an hour of searching around the lobby for clues about who to contact, we knocked on some private doors. Thankfully, a man came out and used a master key to let us in. It was clear that we had woken him up (by this point it was 2am). Again, we were sorry to have done so, but were left with no choice. After we had successfully entered our room, I sent an email to the front desk letting them know what had just happened and that we would like them to apologise (on our behalf) to the guests and staff we woke up. They never replied. In fact, every time we mentioned it, the staff member made excuses like “I wasn’t there so I don’t have anything to do with it” and “the guy who organised the late check-in was training so he made a mistake”. There was absolutely nothing in the way of an apology or compensation for the mix-up until we checked out and it was already too late. We would like the hotel to know that mistakes are bound to happen, so it is imperative that they have a back-up (emergency number or night staff) for guests who have been given the wrong room key. In addition, since we had been travelling for a while, we were running out of clothes and needed to do a load of laundry. We followed the instructions for the housekeeping staff to collect our laundry but found that when we had returned to the hotel, the laundry had not been done and the room had not been made up. When we went downstairs to inform the staff of this, we were told “housekeeping doesn’t go back to rooms to clean them after you took off the do not disturb sign, I’ve worked in lots of hotels and this is always the policy”. This member of staff eventually helped us find an laundromat, but the contempt with which we were spoken to was unacceptable and uncaring of the fact that we, too, have plenty of experience in the hotel industry as customers. An apology would have sufficed. Overall, it was a great hotel in a fantastic location. Just make sure you’re okay with passive aggressive communication before you book.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 12, 2024
I was there during a business trip for three nights. The hotel was perfect - near the city center and with a lovely breakfast. I also enjoyed, that it was cozy and not so big. I can warmly recommend staying there.
J‍a‍c‍l‍y‍n
August 14, 2024
Amazing location- we were able to comfortably walk to all the sites in the city. Friendly staff. Clean, modern rooms
M‍e‍l‍i‍s‍s‍a
August 11, 2024
Small hotel in good location for walking to old town. Staff helpful and friendly. Breakfast good as it included option to have eggs/ bacon etc freshly cooked. Maybe slightly overpriced for what it is, but I guess it was August in the capital city!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 6, 2024
Das kleine Hotel ist zentral gelegen. Freundlicher Empfang, saubere Zimmer, auf Wunsch Parkplatz vorm Haus. Hervorragendes Frühstück, sehr zuvorkommendes Personal
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R‍i‍i‍k‍k‍a
July 9, 2024
Hyvätasoinen hotelli. Hyvä, rauhallinen sijainti kävelyetäisyydellä rannan ravintoloista. Hiljainen nukkua ja ilmastointi toimii. Hotellin edessä vain muutama pysäköintipaikka, mutta lähellä hyvä parkkitalo, joka tosin aika hintava. Perushyvä aamiainen, jossa osa tuotteista tarjoiltiin pöytään.
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J‍e‍n‍n‍i‍f‍e‍r
July 21, 2024
Hotel Mrak is in a good location. Our room was clean and comfortable if a little small. The hotel is a little dark inside. Breakfast was lovely with great fresh hot options cooked to order. Staff were efficient and helpful - we didn't see the reception staff much in contrast to the other hotels we stayed in during this multi city break so it felt a little less "friendly" overall.

Property Policies

Check-in and Check-out Times
Check-in: 14:00–22:00
Check-out: 06:00–11:00

Front desk hours: [Mon-Sun]06:00–22:00

The property will provide check-in details after booking

To check-in, contact the property 1 day in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
TypeContinental, Gluten-free, Italian, Vegetarian
StyleBuffet, Boxed/packaged food
AgeFee
Children 17 years old and under
€15.00 (approx. Rs 4,414.84) per person
Adult
Buffet:€15.00 (approx. Rs 4,414.84) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 1975
  • Number of Rooms: 34
A stay at Hotel Mrak 3* Superior places you in the heart of Ljubljana, steps from Illyrian Monument and Krizanke Outdoor Theatre. This hotel is 0.2 mi (0.4 km) from Ursuline Church of the Holy Trinity and 0.3 mi (0.4 km) from Citizen of Emona.

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services, ski storage, and a television in a common area.

Satisfy your appetite for lunch or dinner at the hotel's bar/lounge, Hotel Mrak, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include complimentary wired internet access, a computer station, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Make yourself at home in one of the 34 air-conditioned guestrooms. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Services & Amenities

Bar
Conference room
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About This Property

Nearest AirportLjubljana "Jože Pučnik" Airport
Distance to Airport33.75KM
Nearest Train StationLjubljana Railway Station
Distance to Train Station1.67KM
Average Price FromPKR31826
Hotel Star Rating3