Top rated hotels in Cayo Coco

Sol Cayo Coco
4.4/545 Reviews
It saddens me to have to make a negative review about this hotel. The hotel is nice the staff is amazing!! The food was actually not bad. Good a la cartes fries and pizza. But unfortunately the AC units are no good.. I suffered and had to go to the Doctors and missed my excursions because I was so dehydrated ,dizzy and could not sleep. First I was eaten alive at the airport, never seen it so bad!! Wear jeans and long sleeves if u land at night in the rain. Then after being 2 hrs late due to bad weather I was put into a room that the AC was confirmed broken the next day after I sweated and could not sleep all night. It was cooler outside than in my room.. next day I waited around for a new room. This one still no good. I had to move my bed across the room under the ac for hardly no ac.. again 3rd room same thing. Could not let the maid in or the bit of ac would go out the door and I'd have to start all over again. Blocking under the door and the bathroom off to conserve the ac.. last day again..no ac because there was no water in the entire resort. Other guests said thier ac worked good ground floor by the pool. The resorts been renovated but it's very old.. I would recommend making sure you request they turn the ac on 2days before you get there!!!! The staff are the best! Sabiel who lent me a fan saved my life I'm sure.. Yanitza in the buffet such a wonderful lady to see every morning!! Henry the bell boy is so nice..and Dayron who tried his best to help fix my issue Must go to the private beach on the left side of resort. Nice pool water fall and fountains

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