Guest User
October 22, 2023
I'll tell you what our experience has been at the Valldaro campsite during the 5-week stay between mid-July and mid-August that we did this summer 2023 on a plot. The cleanliness of the bathrooms and showers in the module that corresponded to us by area has been very poor from the beginning of the stay, in which the occupancy of the area in which we were was very low, getting worse at the beginning and mid August when the area became more crowded and at no time did it reach 100% occupancy. Apart from the cleaning problem, every day there were problems with the water, many days in half of the bathrooms the chain did not work and in other bathrooms the mechanism would get stuck and water would not stop coming out, so hopefully there was a couple of bathrooms that were operational but the hygienic conditions were not adequate. In the shower area, in addition to dirt, you found showers in which there was no way to stop the water and some that could not be used due to the pressure with which the water came out since it hurt. This meant that that part was always flooded, so it was not comfortable to shower, change, or walk, since you had a good chance of slipping. In the end, we found a module that was further away and that was not renovated but was in better condition and we no longer used the one we had closest to our plot. The state of the water in the pools from the first day to the last has been neither what was expected nor adequate. The water was cloudy and dirty and many times the purifiers were not in operation. Another problem we encountered was that the capacity of the pools was not controlled and, especially during the first half of August, it was impossible to find a place to leave the towel. The number of lifeguards was insufficient even if the capacity had been respected, so there was no type of control: there was dirt in the premises since people could eat and drink without problem (even using glass glasses and jugs), there were children who passed by on bicycles and skateboards and in the area of the slides there was no type of control so there were several accidents. Something that caught our attention is that, during all this time, the entry of users who came only to spend the day was allowed when, according to the regulations of the campsite itself, its website states that this access is restricted depending on its occupancy. …The restaurant service has also left much to be desired. There were two restaurants and one of them closed at 8pm. The gastronomic offer was very. Also, the service was very poor as they were overwhelmed. As for the entertainment, despite valuing very positively the involvement of the team that organized it, the activities aimed at adults and teenagers were very mediocre and the night shows of a very low level, it was noticeable that (at least this year)
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