Hotels Near Ghandi Mall in Casablanca

I recently stayed at the Radisson Casablanca Citadel for a four-night business trip. While there were some positives, unfortunately, the negatives outweighed them, leading to a less-than-satisfactory experience. The Good: - Smooth Check-In:The check-in process was quick and efficient, allowing me to settle into my room without any hassle. - Comfortable Room:My room was comfortable and met my expectations for a business trip. - Excellent Breakfast & Friendly Staff:The breakfast was truly a highlight – excellent variety and quality. The staff at the ground floor restaurant, both during breakfast and dinner, were incredibly friendly and professional, making me feel welcome every day. The Bad: 1. Rooftop Bar Noise: If you're staying on the 8th floor or higher, prepare for noise from the rooftop bar until midnight. It’s disruptive enough to ”bounce you out of bed.” I would recommend avoiding these floors unless you plan to enjoy the bar yourself. 2. Construction Noise: If you're trying to relax or work from your room during the day, expect disturbance from the large construction project next door. This was a constant source of distraction during my stay. 3. Unreliable Laundry Service: The laundry service was a major disappointment. Despite dropping off my laundry early Tuesday morning (before 9am as requested), it wasn’t delivered by the promised 7pm. After following up multiple times, I was told it would arrive between 9-10pm. By the time I returned to the hotel at 10pm, they casually informed me that it wouldn’t arrive until the next morning, which disrupted an important pre-breakfast meeting. The lack of care or apology from the staff was particularly frustrating. Given the wide range of hotel options in Casablanca, I will not be returning to the Radisson Casablanca Citadel. For business travelers, the issues with noise and service make this hotel difficult to recommend.

The hotel is generally located about 3 kilometers from the Hassan II Mosque and took a taxi for 20 dirhams. The open-air cafe on the top of the hotel can see the mosque very well. The hotel is newly opened, very new, the hotel service is very good, feels welcome at home, there is welcome fruit, everything in the room is free, there is a microwave to make some simple meals. Hotel room facilities are very good, it is quite good in Morocco. There are slippers that are the focus, and it is not easy in Africa. I really like this hotel, the price is also very high, in short, very good.

The room was very clean and tidy and the location was excellent. The hotel opened by the Chinese, the proprietress is kind, the hotel has Chinese food, you can change money, the exchange rate is very good, the breakfast is very rich, if you come to Casablanca next time, you will still live here.

Best staff ever!! I was walking in the street with my husband and a guy who’s a bartender at the hotel recognized us and showed us around. It was such a nice gesture from him because he really didn’t see to do this but he took the time to stop and show us some of the real places in Casablanca. Aside from the great ppl working there, the hotel was lovely and the beds were extra comfortable. I would go back if I have to stay in Casablanca!

This is honestly the worst hotel that I have ever stayed at, the rooms are dirty, the beds are filthy and the bathroom had an uncomfortable odor. The staff are rude and we were told at night that we had to switch rooms, they refused to tell us why. If you plan on communicating in English with the staff, you need to consider another hotel as they don't have the necessary language skills to communicate in English. I also wanted to make a complaint about a member of the staff for the way I was treated and he refused to give me his name. The only positive about this hotel is it's decent location, however, there are several other hotels really close by to consider and I wish that I had picked another one. A few tips for you guys that still decide to book this hotel despite all of the above is to not use the taxis in front of the hotel as they try their very best to rip you off, there are more taxis around the corner by the Casa Port train station, use those instead. If you are able to skip the hotel breakfast, you should do so, the selection is poor and the food tastes really bland, they also water down the juice. There are some nicer places to have breakfast around the corner at the Casa Port train station.

When I arrived at the hotel I was met at my taxi from the hotel porter, Abdeljalil. He kindly took my baggage and walked with me to reception where Youssef politely and professionally greeted me at reception quickly checked me in and welcomed me to the hotel. I made my way to the room where I have found a clean, well ventilated and modern room with plenty of space for a family, though also an awesome covetable desk that I love the design of. There is a beautiful view from the window over the entire city and many staff members on hand, happily able to provide any assistance needed. While only I have interacted with these two particular staff members, I have seen other guests interact with staff in the bar, restaurant and guest services, where staff appear to take pride and happiness in serving guests to an exceptionally high standard. I also ran in to some other guests who frequently stay at this hotel due to the great experiences in the past. While it is only a four star hotel, compared to the five stars in the city, the hotel is in a beautiful location and having stayed at other five star properties, this hotel actually provides a better level of service over many of the more expensive hotels nearby. The room is great to sleep in and work from, with staff members able to assist guests in obtaining services outside of the hotel with established and trusted partners such as local spas or driving services. For the price paid, I would happily stay here again and recommend it to any other guests. A beautiful hotel, very well managed and perfect for the majority of guest visits.

Nice art deco elements in the architecture. The front desk generously let us check in at noon; a big plus after a long flight and the trip from the airport to the hotel. Good location within walking distance of the central market and the port. Discotheques, tramway and roundabout nearby cause a noisy environment until midnight. The flies flying in the entrance leaves a very bad impression. The bedding is acceptable but the bench cushions and decorative blankets are very dirty. The king bed is actually two double beds pushed together. The shower tends to leak water everywhere. We are told that the water is drinkable but the taste of chlorine is very strong. The price at 385 MAD was in line with what we received

This hotel is deceptive. The ground floor and lobby is quite nice but the other floors and the rooms are not. The beds were clean and comfortable, the room was decent, and the shower was nice. I did see what looked like a blood stain on the bathroom wall though. The breakfast was good and had eggs, sausage, beans, sweet and other bread and rolls, coffee, hot chocolate, orange juice, chicken, slices, and cheese available. It's located right on a tram line and taxis are going by so the time, yet it's a relatively quiet street. That's the good news, now for the bad. Most of the electrical outlets in the room did not work. The rooms let in all the noise from the hallway and you can hear phones ringing etc. the elevator buttons on each floor don't always work to summon the elevator. There is no safe in the room, and I felt like we needed one. The wifi stopped working often and was quite slow at times. The tap water is not drinkable. The orange juice at the buffet breakfast tasted a bit like Tang. Although cheap, I don't know that it was worth the price.

I’ve stayed in this lovely apartment / hotel for six nights. It’s located in Roche Noir, which is part of city centre (Centre Ville), walking distance to the main train station (Casa Voyageurs). I stayed in a decent size studio apartment, which was equipped with kitchenette. Offering a view of the port. Very comfortable bed and pillow. Very clean, spotless / immaculate in fact when it comes to cleanliness. The staff have been very friendly and attentive. The reception staff were always there with a smile and genuinely willing to help with any queries you have. In the evening these are security guards standing at the entrance. All staff members are very kind and helpful. The housekeeping staff stand out as far as I’m concerned: I’ve met Amina and Hicham. Amina is very friendly, attentive and has strong eye for details. The property is part of Campanile, I believe French hotel group. Adjacent to it there is a hotel which houses a pleasant bar. Ideal place to spend an hour or two after touring around in Casablanca. The bar offers a wide range of drinks and bar-food. The staff there are equally very friendly and professional. I’ve had the pleasure meeting Mohammed and Hatim, who have been looking after me. All in all a very pleasant place to stay if you’re in Casa. Highly recommend

Positive: While we were waiting for our room to be ready, we were served with complementary fresh juice, and later on with Moroccan tea. The location is great because it is right next to a mall, so you have a lot of options to eat, shop and also an option for currency exchange. Taxis were readily available from the front of the hotel. It is also close to the train station, Casa Voyageurs. After we complained about the breakfast on our second day, the next day breakfast was good and back to normal. We could leave the luggage at the hotel on our checkout day. Staff was friendly and cooperative throughout our stay. Special shout out goes to Ummaimah, Mariam, Fahad and Reeta. They also offered us complementary tea after we checked out and while we waited in the lobby. Negative: We had to wait 10-12 minutes before our room was ready, and this was already within the check-in timings (we arrived around 15:40). I would expect the room to be ready when I arrive. The breakfast experience at the second day was bad because we had to wait 20-25 minutes before we could eat anything as everything was finished (we arrived for breakfast at 09:45). Kitchen staff was either very less or too slow to meet the requirements of the guests, which were not many when we arrived. Whenever we made a request, it was entertained, but we had to chase them for it. Toiletries were below average.