Hotels Near Complexe culturel et social "Mirage" in Casablanca

When I arrived at the hotel I was met at my taxi from the hotel porter, Abdeljalil. He kindly took my baggage and walked with me to reception where Youssef politely and professionally greeted me at reception quickly checked me in and welcomed me to the hotel. I made my way to the room where I have found a clean, well ventilated and modern room with plenty of space for a family, though also an awesome covetable desk that I love the design of. There is a beautiful view from the window over the entire city and many staff members on hand, happily able to provide any assistance needed. While only I have interacted with these two particular staff members, I have seen other guests interact with staff in the bar, restaurant and guest services, where staff appear to take pride and happiness in serving guests to an exceptionally high standard. I also ran in to some other guests who frequently stay at this hotel due to the great experiences in the past. While it is only a four star hotel, compared to the five stars in the city, the hotel is in a beautiful location and having stayed at other five star properties, this hotel actually provides a better level of service over many of the more expensive hotels nearby. The room is great to sleep in and work from, with staff members able to assist guests in obtaining services outside of the hotel with established and trusted partners such as local spas or driving services. For the price paid, I would happily stay here again and recommend it to any other guests. A beautiful hotel, very well managed and perfect for the majority of guest visits.

This is honestly the worst hotel that I have ever stayed at, the rooms are dirty, the beds are filthy and the bathroom had an uncomfortable odor. The staff are rude and we were told at night that we had to switch rooms, they refused to tell us why. If you plan on communicating in English with the staff, you need to consider another hotel as they don't have the necessary language skills to communicate in English. I also wanted to make a complaint about a member of the staff for the way I was treated and he refused to give me his name. The only positive about this hotel is it's decent location, however, there are several other hotels really close by to consider and I wish that I had picked another one. A few tips for you guys that still decide to book this hotel despite all of the above is to not use the taxis in front of the hotel as they try their very best to rip you off, there are more taxis around the corner by the Casa Port train station, use those instead. If you are able to skip the hotel breakfast, you should do so, the selection is poor and the food tastes really bland, they also water down the juice. There are some nicer places to have breakfast around the corner at the Casa Port train station.

The room is very spacious. You can see the old city and mosque in the distance outside the window. It is very close to the train station, so it is very convenient to take a train from the entrance or go to other cities. There are some constructions around and it will be a bit noisy during the day. The hotel is I only ate in the restaurant once and came back late. However, the food was served so slowly that I almost fell asleep. Even though I was given two mojitos, it was still a bit underwhelming for this level.

Not bad for a business trip, clean, hygienic, and good service. The location is also very convenient, with many restaurants nearby, which is convenient.

The room was very clean and tidy and the location was excellent. The hotel opened by the Chinese, the proprietress is kind, the hotel has Chinese food, you can change money, the exchange rate is very good, the breakfast is very rich, if you come to Casablanca next time, you will still live here.

I recently stayed at the Radisson Casablanca Citadel for a four-night business trip. While there were some positives, unfortunately, the negatives outweighed them, leading to a less-than-satisfactory experience. The Good: - Smooth Check-In:The check-in process was quick and efficient, allowing me to settle into my room without any hassle. - Comfortable Room:My room was comfortable and met my expectations for a business trip. - Excellent Breakfast & Friendly Staff:The breakfast was truly a highlight – excellent variety and quality. The staff at the ground floor restaurant, both during breakfast and dinner, were incredibly friendly and professional, making me feel welcome every day. The Bad: 1. Rooftop Bar Noise: If you're staying on the 8th floor or higher, prepare for noise from the rooftop bar until midnight. It’s disruptive enough to ”bounce you out of bed.” I would recommend avoiding these floors unless you plan to enjoy the bar yourself. 2. Construction Noise: If you're trying to relax or work from your room during the day, expect disturbance from the large construction project next door. This was a constant source of distraction during my stay. 3. Unreliable Laundry Service: The laundry service was a major disappointment. Despite dropping off my laundry early Tuesday morning (before 9am as requested), it wasn’t delivered by the promised 7pm. After following up multiple times, I was told it would arrive between 9-10pm. By the time I returned to the hotel at 10pm, they casually informed me that it wouldn’t arrive until the next morning, which disrupted an important pre-breakfast meeting. The lack of care or apology from the staff was particularly frustrating. Given the wide range of hotel options in Casablanca, I will not be returning to the Radisson Casablanca Citadel. For business travelers, the issues with noise and service make this hotel difficult to recommend.

I stayed at this hotel on the recommendation of my friends. It really is as good as they say. Everything was great. The hotel is very well maintained and clean, the beds are very comfortable, the rooms are convenient and modern, the food was great. Especially the room service staff were very kind, helpful and smiling. Food always arrives hot and all delicious. For this reason, I ate my dinner at the hotel every day of my stay. Next time I will choose to stay in this hotel again. Thanks for everything.

A very good value for money hotel, the hotel facilities are relatively new, the room is relatively clean, the room is also large, the location is very moderate, just in the city center, there is free parking.

We stayed in 703, a superior gold suite on the 7th, and top, floor. The apartment is huge, with a kitchenette, lounge, balcony (or small terrace), bathroom with toilet, bidet and shower, and a large bedroom with a king size bed. It feels spacious with views from the terrace towards the old souk part of Cassablanca and the bedroom overlooking the Hassan II Mosque - an absolutely incredible vista! A fruit bowl supplied on check-in, along with a few bottles of water, which was very welcome. One has to be fairly mean-spirited to critisize what has been a wonderful stay at the Melliber Appart Hotel. Of course there is always room for improvement: the shower, for example, drained very slowly resulting in a bit of a puddle but these minor inconveniences in no way detract from what is a remarkable accommodation. Our check-in was supposed to be at 3pm, and we had to wait about 15m for that to occur, but reception staff kindly offered us coffee and water, which was much appreciated. The Muezzin’s call from the minaret, the white noise of the crashing waves on the Corniche, the anticipation of another exciting day in Morocco - what more can you ask for! Breakfast was adequate and check-out painless.

I went to onomo for the weekend. The hotel is located in a central place. The decorations is very nice and chic. I had a wonderful breakfast served by houssam and Jalal very helpful smiling professional and funny. A soon as I wanted to bring something it was already on the table thank you very much to both of them for this experience.