Baymont by Wyndham Cartersville

Nice place to stay. Friendly staff and clean all over

I enjoyed the location and quiet; however, there was soapscum covering the shower head. The seating in the room had not been cleaned to the point that I could see the dirt on the sitting and desk chair.

I've never been to a place that smelled so strongly of Curry. Absolutely ridiculous. It smells like the lowest class you could possibly expect from a hotel in a hotel that you wouldn't expect to experience this.. totally disgusting. Unless you love the smell of Curry don't stay here.

I will never book here again. One site says pool etc. I booked for my 10 yr old sleepover due to it having a pool with 75 degree weather and once paid for. I was told the pool is closed off. On the other site they have which is not the site I booked on said its seasonal which should be on all of the sites. I didn't need the room to sleep I got it specifically for the pool. And no I did not get my money back or even part of it

This was the worst place we have ever stayed. Within the first minutes in the room, we killed over a dozen cockroaches. They were everywhere. They were on the walls, in the bathroom and on the bed. We never unpacked and checked out. Called the corporate customer service line and got my refund. Never again.

I love working with the staff at Baymont (especially Nick) as they go above and beyond to help our employees. When we had over 15+ rooms, they served breakfast earlier just so our employees could grab breakfast before work. They have updated their rooms with new beds and TV’s which is a game changer for any hotel and the mattresses are very comfortable. Nick always helps me identify any discrepancies such as our employees leaving a room empty without checking out to prevent us from paying for an empty room. I have YET to find another hotel staff this helpful and engaged as this is extremely valuable when multiple rooms are booked and another set of eyes and ears on site is key! Hats off to Nick on being great at what you do!

Absolutely disgusting room. From dirty filthy room to no TV. All was bad! Bed covers torn, dog urine stains on the carpet, mold in bathrooms, human hair on sheets under covers terrible experience will not recommend

I got there around 7:30pm. The agent who came (a young man) from down the hallway offered no welcoming greeting. He was on his phone. I had everything ready for him (employee voucher, DL, credit card), and he sends me to either a dirty room or one occupied (room 120). I go back to inform him. He offers no apology, gets on the phone to speak about the situation (wasn't in English), gave a new key then he was basically finished. Customer service skills are not up to par like housekeeping. The shower in the room I got 311 still had long black hair very much so in it (I have grey hair), but it's good for anyone with bad knees. Now if you have arthritis in your body the mattress will have you in pain, but I can't say my stay was horrible or my room filthy. I can say my first experience years ago was better which is why I came back a second time.