Hotels Near Cienega Las Quintas in Cartagena

I had stayed at the Allure Chocolat in the past and loved it. I loved the room, rooftop pool and pool bar, great staff and good breakfast. Location is excellent, close to the walled city. I booked this return trip to stay at the Chocolat only to arrive and after checking in the front desk man said by the way our pool is closed during your stay for a private group. Note their their rooftop pool and pool bar is a key reason for staying here for me. I then asked why they was not stated at the time of booking the room and he couldn't answer that but said don't worry, we will send you in a taxi or shuttle to another hotel to use their pool. Unacceptable. I was upset and asked to speak to the manager. His option was to transfer us to their other hotel Allure Canela which has a pool. He said it's close and easy walking distance to the walled city and it would cover my need to have the pool on site without the hassle of taking taxis or shuttles to get to the pool. So I agreed and regretted it. Allure Canela is a nice hotel, but smaller, noisy location and the pool is the size of a large bathtub and seeing all guests was going there from all 3 Allure hotels in town, it was quite busy with no deck chairs to use most of the time. So the point of this feedback is based on the poor management decision of the Allure Chocolat to block the pool for a private group and not warn guests booking rooms on those dates. I feel this was deceptive and ended up paying too much for a room in a hotel in not so great location. I did get free meals for 2 nights, but this didn't make up for the inconvenience and excitement of staying at the Chocolat. I will highlight the front desk man Felix. He was very nice and tried to help at Chocolat when he had to tell me about the lack of pool facilities. Very nice man.

Excellent service. staff working there is very friendly and service. food is very good, the menu is varied and healthy. The hotel is very well located, allowing you to visit and know different sites nearby, including the beach.

Un exelente hotel ,muy buena atención al cliente , feliz con la comida del chef y encargados de la cocina , maravillo trabajo grata atención , venimos por trabajo nos llevamos una gran impresión ,mil felicitaciones a si propietaria y a su personal

Family trip to Cartegena with our 2 early 20's daughters. Fantastic location and quality. Beds super comfortable and rooms were spacious. After touring city we spent afternoons on roof top pool/bar. Hotel arranged a day trip to a sister hotel on Isla Tierra Bomba. Great facility. Entire staff was extremely helpful and service oriented.

Our stay was basically to have a nice bed to get good rest (My child had a sport competition in the city). This is a very basic hotel. Rooms are really small. With a double bed and an auxiliary bed, you barely have space to move. So, if you suffer from claustrofobia, this is not the hotel for you. Also, windown are not good to isolate noise from the street, even for us staying at floor 12th. Food is average to bad. Had dinner on our first night and it was not pleasant. Pasta is terrible (Is kind of hard to mess up a pasta plate) and I had a very salty, dry sandwich. Breakfast is limited, with the usual scrambled eggs, bread, fruits, cereal and 1 local food choice. If you are in a hurry, and only need a place to crash overnight, this hotel may be ok. For other type of stay, I wont recommend it.

well, the breakfast was pretty poor and no so good,the staff served very small portions, the hotel is expensive for the services it offers. The hotel is a costly hotel for the services you offer and at breakfast the staff serves 1 egg cushion and 2 small party panties, please! a $60 hotel per night can not be so miserable, super comfortable and clean rooms,

The beds were like falling in clouds and the room was always immaculately clean 😁 the decor in the lobby was well thought about. But my favourite part was the staff they were sooo nice and engaging, nobody seemed like they were not enjoying work and they were very courteous and willing to assist at anytime. Big shout out to my favourite bar tender Luis from the lobby Angél from the Roof top bar, Leslie our lifeguard, Camilla one of our servers Daniella and Oneyeda from Reception and the ever so kind housing keeping staff and the the General Maanger Jacqueline. Shout out to Johnathan and Kenin and Mateo. You all made us Jamaicans who are hard to please very welcomed keep up the good work. The only thing I will say is that breakfast needs to be a bit more diverse as it was the same thing everyday that can get boring. P.S these guys need better pay for the service they Provide.

This was my favorite hotel in Colombia (I also stayed at the Rosales Plaza Hotel in Bogota and GHL Hotel Portón Medellín in Medellín), but it was SO SMALL!!!!! The hotel is located a few minutes walk from a beach we didn't go to, across the street from souvenir shops, a mall, and restaurants. It's modern, clean, and comfortable, and has an amazing rooftop (especially at night), but breakfast wasn't the greatest. Nonetheless, I was the most content here. And although the staff was friendly and accommodating (one of the ladies at the front desk arranged laundry service for me at one of the local lavanderias), I won't be visiting this place again because somebody knocked down the ”Do Not Disturb” sign on my cousin's door, and the staff walked in to clean her room. Luckily, everything was still there, but that was such a turn off for me.

I was upgraded to this property from the OZ luxury hotel. I was pleasantly surprised by this action and enjoyed the larger room. I’m not sure what there is to complain about for this hotel. The staff were so friendly and attentive. The check-in process was easy and when we asked for recommendations for restaurants they were happy to help. Breakfast each morning was different Columbian cuisine which I enjoy when traveling. It was fresh with a good variety of choices. If the local cuisine is not your liking they make eggs to order which is a nice added touch. I loved being in the Bocagrande area it isn’t as busy as the walled city it is more of a beach town vibe. Uber to the other attractions ranged from $3-6. I can say I fell in love with this property and Cartagena and look forward to coming back soon.