Hotels Near Centro Comunal Country Club A in Carolina

I would highly recommend the Fairmont El San Juan based on my experience staying for 4 nights this past week. The pool party was a good start to the week and made the outdoor scene more lively on Sunday & then the atmosphere was relaxing for the rest of the week. Most of the lounge chairs were positioned for a full day of sun & there's cabanas for those who like shade. Each pool has a different vibe one is more lively, one has shade and more quiet & one is good for laps. We were beyond impressed with the beach bar food (highly recommend the burger & fish tacos). Our room was spacious & had a balcony which was good when we had free time to relax before dinner. As a cat person, I thought the best part of the hotel was the family of cats that live on the property. They're super friendly (and will leave you alone if you're not a cat person), some of them even let us pick them up. I was sad to find out that people had complained about them and the hotel was considering moving them when they didn't seem to be a bother at all. The gym was really nice, especially for a hotel gym & had plenty of machines to accommodate a decent size crowd. They also offer classes, I took a yoga class on the beach with Ruth, who was great and super attentive to my back problems. The shops were nice but extremely overpriced - except for the chocolate truffle shop which was delicious & reasonably priced. The breakfast buffet had everything you could ever want for breakfast (even the alla carte menu gave huge portions) - we ate there every morning, their waffles & omelette bar were my favorite & their bacon was cooked perfectly every day. The Meatmarket steakhouse we ate at our first night was impressive, especially for a chain restaurant. Riva had an awesome tasting menu, which was priced beyond reasonably, along with amazing service, hospitality & delicious house wine. Their unique twist on common dishes was impressive & we ate every bite of every course even after we were stuffed because it was THAT good. Housekeeping kept our room in perfect shape & the front desk staff was very helpful when we wanted to plan dinners off the resort & a day trip to Old San Juan. The sounds of the birds at night make it like you're sleeping in the rainforest & very easy to get a good night's sleep.

Convenient location to the airport. We were unfamiliar with the area and we were arriving late at night. Walkable to eats late at night and lively music to get our vacation started. Room was good, pretty lobby but there was a unfavorable smell that was a big turnoff the minute you walked in the door. Overall not a bad experience except for the smell which is reflected under cleanliness in our rating.

I am writing to request your assistance regarding a charge for my stay at Aire De Olive/Water Beach Club, originally booked from October 13th to October 17th, 2024. Unfortunately, I was forced to check out early due to unacceptable conditions in the room. On the morning of October 14th, I woke up and found both large and small baby roaches in my room. Concerned about my health and the cleanliness of the hotel, I immediately informed the front desk staff at 7:00 AM. I was told that the manager would not be available until around 11:00 AM, but they were unsure of the exact time. They advised me to write an email instead. I had a boat excursion scheduled for 11:00 AM, and due to the situation with the roaches, I didn’t want to risk any of them getting into my belongings. As a result, I decided to check out immediately and book another hotel. Although I emailed the manager as advised, I never received a response or call. I had to follow up twice by phone, and when I finally spoke with the manager, she was uncooperative and made the resolution process unnecessarily difficult. Due to the unacceptable conditions and the difficulty I encountered in resolving this matter, I am requesting a refund for the portion of my stay that I did not use, as I had to check out on October 14th. I have attached all relevant documentation, including my booking confirmation, check-out receipt, and email correspondence with the hotel. Thank you for your understanding and assistance in this matter. I look forward to your help in resolving this issue.

Initial interaction was good, front desk was very nice, patient and understanding. Once I was checked in, I headed to my room, the hallways smelt like mold and smoke. I attempted to take a shower, there were small dirt particles on the shower floor not sure what from, was grossed out so I showered standing on a towel. Stepping out of the shower I noticed the sliding door wouldn’t close. It came off the hinges so when getting in and out of the shower I had to lift it back into its correct position or the door wouldn’t close. Told from desk about this issue assuming they would fix or change my room, they did nothing. Day 2, there were cockroach’s crawling in the bathroom and near the closet, told front desk about this issue, nothing was changed. Asked housekeeping for towels and waited 2 days to receive said towels. Stayed for 4 days in total. After making it back home, I realized I forgot my denim jacket in the closet. Called front desk 3 days straight inquiring about my jacket and no one found anything. Housekeeping is dishonest and stole. Overall experience at TRYP, 5/10.

The housekeepers are amazing! The place offered is what we needed. 2 large queen sized beds, 2 bedrooms, 2 Mounted TVs and 2 AC units. We stayed in Guest Room #10 and although it is a little outdated and there are no windows in the main bedroom, it still was a pleasant experience! Shower offered nice HOT water and great water pressure. There is a skyline window in the 2nd bedroom with a mini fridge and also a skyline window in the bathroom. Everything was clean. Walls were a little outdated with peeling paint and a few water marks but For the price and location, I will not complain. There was an outdoor shower on the 3rd floor roof to rinse the sand off and I believe there was another one on the first floor. The place is super cute with the hanging chairs outside of the rooms and the scenery is really nice. Just a few minutes walk to the beach and on a private street so no heavy traffic. Property is very safe and guest lounge is super cute and clean. The only thing I did not like was that nagging pelican noise that went on all night long. Not sure if that was a part of the whole ambiance but it is annoying as hell! Beds were super comfy!