Hotels Near COACH Outlet in Carlsbad

The rooms are very large and clean. The pool is divided into adults and children. The children must go to the children's pool every day. There is a great beer house restaurant at the entrance of the hotel. You can solve the problem by visiting Legoland. Outlet is less than 5 minutes drive from the hotel, recommend the Grand Pacific Hotel to Legoland, walk no more than 10 minutes

Booked this property based on experience at other Home2's, but IMO, it fell short of the standards for the brand. The front desk staff were all friendly and helpful, coffee and tea kept stocked, and location great for those going to Legoland. However, the king suite with curtain didn't offer the privacy for one person to sleep and the other to read or do anything besides sit in the dark, as the curtain is translucent and doesn't filter light (see photos). To make it worse, lamplight reflects off the TV screen, doubling the effect. Room doors will either slam loudly or, if one tries to not slam it, will not quite close completely to lock without an extra tug, a safety issue. Biggest disappointment was with the breakfast area, which appears to have staffing and resource management issues (see photos). The hot dishes are not labeled. I thought the pan of white mystery clumps contained fresh cheese curds at first, an unusual offering, but whatever... Then I took a bite...disgusting...imagine what unseasoned boiled earlobes might taste like. I had to ask what it was when I could finally locate someone working in the kitchen. It was supposedly scrambled egg whites, which made a daily appearance the week I was there, along with pork sausages (had to ask about that, too, since I don't eat pork). Gluten-free options are limited to proteins and fruit, with Cheerios in a large dispenser, subject to cross-contamination. Fresh fruit was not wrapped. I saw one guest handle each and every apple before he selected one. Ewww. Each day, there was a shortage of plates (see photo with no plates under or on counter). I was delighted to finally be able to eat on my last day there, when the pre-packaged hot bites included a delicious gluten-free frittata instead of the Jimmy Dean pork breakfast sandwiches which had been the only choice for days before. Will probably stay somewhere else next time.

Linen first class Valet first class Front Desk The best location. Love it Neighborhood first class Add two more handi cap parking slots at the rear entry way PLease. We will make this our ”Go To” home in Carlsbad, CA Thank you all in the facility. They know what they are doing and it's well managed.

How should I evaluate it? The front desk service is still very good, because my family had a wounded man with a broken leg and crutches. I specially arranged the first floor and showed me first. But when I entered the hall, the cleaner was mopping the floor and the floor was slippery. My patient fell again and was injured twice. The most important thing is that, for some reason, Ctrip sent a text message saying that we did not check in and deducted another time. I wonder if it's a Ctrip problem or a hotel problem? In short, the communication is not smooth. This is the second time that the check-in information cannot be checked for repeated deductions during this trip to the US Causes us a lot of trouble. I hope Ctrip will pay attention to it instead of blocking my comments

The hotel was great. The price for the convenience to be walking distance to the ocean and Carslbad Villiage was worth it. The only downfall was even though the vehicles are parked in small cubbies beneath the rooms, they were not safe. ALL of the vehicles parked on the same side were vandalized and there was nothing the hotel would do. There was a camera, but unless we called the police ourselves they wouldn't do anything. Luckily our vehicle was an easy fix, the same could not be the said for others who had more extensive damage. Many unhappy vacationers were going to be leaving that day. I will be back, but I will be cautious with my vehicle.

Booked a two night stay here when I was in the San Diego area for work. While the property is aging, I can see that they try to maintain its upkeep pretty well. Unfortunately, there were some issues of concern that made the experience less than amazing. I wasn't expecting an Intercontinental (I've stayed at two ICs this past year) - but being that it is part of the IHG, I was expecting at least decent service. Pros: * The IHG website/app were having issues due to the hack. I finally was able to book a reservation, but called the morning of to confirm. Todd was friendly and efficient, was able to confirm my reservation (booked directly through the hotel), view preferences and noted my late checkout request. * Lili was the front desk agent when I checked in. She was friendly, efficient, knowledgeable. She also was able to notate my late checkout request for 2pm. * I reached out to Lili shortly after checking into my room and noticed what looked like pet hairs (see attached photos) in a corner of the room. She expressed genuine concern after I showed her the photos, and had Yolanda stop by with a vacuum cleaner. * Centrally located to groceries and restaurants (walking distance to Trader Joe's!). * Courtyard view rooms have better noise insulation from the road - a good thing considering that the hotel property fronts a major roadway (Palomar Airport Road). * Rooms have a mini-fridge, which is helpful since most hotels don't offer one. * The hotel's on-site restaurant, Stratus - was open everyday for breakfast/dinner - their buttermilk pancakes are great. Cons: * The pet hair situation led me to wonder what other shortcuts was taken (or not taken) in turning over the room. If you look at the photos, this wasn't a stray pet hair here and there - the amount of hair should've been noticeable if the turnover was just a bit more thorough. * The wireless internet kept cutting out throughout the stay. I'm not sure where the router is, but perhaps the hotel can consider adding a few wireless access points throughout the property, since the signal kept getting dropped. * The walls are thin. I was next to a guy that played his TV on at full blast - it sounded like a concert every night. I could hear vividly his phone conversations (colorful language) too. * Late checkout was inconsistent. Todd noted my request initially over the phone - he said he would be able to offer 1:30pm. Lili upon checkin, confirmed it for 2pm. My card stopped working at 12:30pm when I left to move some of my belongings to my car. I waited behind 3 other guests before I was able to be helped and Veronica asked if I was still checking out at 1pm. I mentioned the later time that Lili offered and even pointed out that had my card still worked, I wouldn't have lost 30 minutes waiting in line and probably would've been able to check out by 1pm. * When I finally managed to get back into my room to remove the rest of my stuff, I went back down to the front desk. Which had four

The surrounding environment is better, quieter, facilities, cleanliness, etc. are in line with the needs. Struggling from Legoland

The breakfast is great, Omelette is made on the spot, and there are muffins, muffins, yogurt, and bagels! The room is big, clean and comfortable! There is a self-service laundry on the second floor, and free coffee is available in the lobby on the first floor! Lots of free parking spaces!

First, the staff at this hotel is amazing. They genuinely care about their patrons. So, I am a little disheartened about my family's recent stay. To begin, you really need to replace the mattresses. They are the most uncomfortable mattresses I have ever slept on. It was truly like sleeping on the floor. Next, the hotel is so loud! I don't understand how so many guests can be that inconsiderate. There were little children running up and down the halls at all hours. We had to check out a day early because we were so sleep-deprived. Again, the location and staff are amazing, but this was the most uncomfortable stay.