Hotels Near Carlsbad Premium Outlets in Carlsbad

The rooms are very large and clean. The pool is divided into adults and children. The children must go to the children's pool every day. There is a great beer house restaurant at the entrance of the hotel. You can solve the problem by visiting Legoland. Outlet is less than 5 minutes drive from the hotel, recommend the Grand Pacific Hotel to Legoland, walk no more than 10 minutes

There are several kinds of bread, waffles, milk, juice, eggs, meat patties for breakfast... There is no way to meet the standard requirements of international hotels, but you can have enough, American breakfast is like this! The room was really small enough to look like only one elevator was dirty and far from my room! The guests of the accommodation are also compared... The corridor is the big corridor. In the morning, there are shit in the hallway, and the children cry in the middle of the night. The restaurant for breakfast is very small. There are several tables, one or two American families, chatting there. Laughing! At the time of check-in, I also caught up with an aunt who was communicating with the front desk about the loss of her mobile phone. In short, it was a little unsafe!

Linen first class Valet first class Front Desk The best location. Love it Neighborhood first class Add two more handi cap parking slots at the rear entry way PLease. We will make this our ”Go To” home in Carlsbad, CA Thank you all in the facility. They know what they are doing and it's well managed.

The hotel was great. The price for the convenience to be walking distance to the ocean and Carslbad Villiage was worth it. The only downfall was even though the vehicles are parked in small cubbies beneath the rooms, they were not safe. ALL of the vehicles parked on the same side were vandalized and there was nothing the hotel would do. There was a camera, but unless we called the police ourselves they wouldn't do anything. Luckily our vehicle was an easy fix, the same could not be the said for others who had more extensive damage. Many unhappy vacationers were going to be leaving that day. I will be back, but I will be cautious with my vehicle.

This review is LONG overdue! Paola and team are AH-mazing! We had 18 families stay here for a soccer tournament and the service we received was top notch. From the last minute room changes and meeting room requests, their staff made it happen without complaint. Our team has stayed here 3 times and we have always had a great experience. We will definitely be back. Don't get me started on the location. Talk about prime real estate. I have nothing but great things to say about this hotel and the people that work here. 10/10 experience. If you are looking for a great place to stay for your group, look no further!

Booked a two night stay here when I was in the San Diego area for work. While the property is aging, I can see that they try to maintain its upkeep pretty well. Unfortunately, there were some issues of concern that made the experience less than amazing. I wasn't expecting an Intercontinental (I've stayed at two ICs this past year) - but being that it is part of the IHG, I was expecting at least decent service. Pros: * The IHG website/app were having issues due to the hack. I finally was able to book a reservation, but called the morning of to confirm. Todd was friendly and efficient, was able to confirm my reservation (booked directly through the hotel), view preferences and noted my late checkout request. * Lili was the front desk agent when I checked in. She was friendly, efficient, knowledgeable. She also was able to notate my late checkout request for 2pm. * I reached out to Lili shortly after checking into my room and noticed what looked like pet hairs (see attached photos) in a corner of the room. She expressed genuine concern after I showed her the photos, and had Yolanda stop by with a vacuum cleaner. * Centrally located to groceries and restaurants (walking distance to Trader Joe's!). * Courtyard view rooms have better noise insulation from the road - a good thing considering that the hotel property fronts a major roadway (Palomar Airport Road). * Rooms have a mini-fridge, which is helpful since most hotels don't offer one. * The hotel's on-site restaurant, Stratus - was open everyday for breakfast/dinner - their buttermilk pancakes are great. Cons: * The pet hair situation led me to wonder what other shortcuts was taken (or not taken) in turning over the room. If you look at the photos, this wasn't a stray pet hair here and there - the amount of hair should've been noticeable if the turnover was just a bit more thorough. * The wireless internet kept cutting out throughout the stay. I'm not sure where the router is, but perhaps the hotel can consider adding a few wireless access points throughout the property, since the signal kept getting dropped. * The walls are thin. I was next to a guy that played his TV on at full blast - it sounded like a concert every night. I could hear vividly his phone conversations (colorful language) too. * Late checkout was inconsistent. Todd noted my request initially over the phone - he said he would be able to offer 1:30pm. Lili upon checkin, confirmed it for 2pm. My card stopped working at 12:30pm when I left to move some of my belongings to my car. I waited behind 3 other guests before I was able to be helped and Veronica asked if I was still checking out at 1pm. I mentioned the later time that Lili offered and even pointed out that had my card still worked, I wouldn't have lost 30 minutes waiting in line and probably would've been able to check out by 1pm. * When I finally managed to get back into my room to remove the rest of my stuff, I went back down to the front desk. Which had four

The breakfast is great, Omelette is made on the spot, and there are muffins, muffins, yogurt, and bagels! The room is big, clean and comfortable! There is a self-service laundry on the second floor, and free coffee is available in the lobby on the first floor! Lots of free parking spaces!

First, the staff at this hotel is amazing. They genuinely care about their patrons. So, I am a little disheartened about my family's recent stay. To begin, you really need to replace the mattresses. They are the most uncomfortable mattresses I have ever slept on. It was truly like sleeping on the floor. Next, the hotel is so loud! I don't understand how so many guests can be that inconsiderate. There were little children running up and down the halls at all hours. We had to check out a day early because we were so sleep-deprived. Again, the location and staff are amazing, but this was the most uncomfortable stay.

Rooms were nice and clean and we had a beautiful view of the lake. The beds are comfortable however my sleep was disrupted due to noisy pipes that we could hear whenever other rooms used their showers or sinks. Staff was friendly, prompt and helpful. The restaurant Amalfi was delicious and I also appreciated the complimentary drinks you get at check in and s’mores kit that is provided in your room.