Hotels Near Paróquia Nossa Senhora da Glória in Caraguatatuba

We had a fds that served us perfectly, easy access to the center and restaurants, friendly staff and staff, cleaning, huge swimming pool and very good morning coffee.

For the amount of money they charge. the service must be top notch. My family and I felt that they were not a customer-oriented hotel. Small things turned into big headaches. * WIFI did not work on my bedroom when I called the front desk to complain, they told me that I should work from the lobby and that the internet was poor in my room. * We were in Ilhabela for a wedding party and 9AM (on a SUNDAY) on the day after the wedding, we were woken up by the staff for room service. They placed us on the farthest room in the complex in the middle of a construction zone. We were disturbed my the sound of a drill one morning as well due to the construction. * All remote controls did not have batteries. We had to physically go to the lobby and request batteries. Staff had a bowl with a bunch of used batteries and I had to ”fish” for the ”good” batteries. Staff was not friendly. * They pull a scam to charge R$5 reais per 1 beach towel. The hotel should just increase the daily rate by R$5 and make sure that you threat your customer with more than 1 towel per guest per day. We go there to relax and not worry about such ”small” things. We had a boat tour and when we can back, after a all day event, we could not get a fresh towel to enjoy the pool for the rest of the day. Staff was very rude, inflexible, and gave my family a huge headache charging USD $4 for 4 towels. At the end, I fought very hard and fees were voided. For someone on vacation, this is totally not necessary. * Breakfast buffet was nothing much different than an average hotel. Again, for the price, I would expect much more.

It has a nice location, close to the historic center, restaurants, shops and the beach. The rooms are basic but cozy, it is nothing fancy. We were out in tours so we spent little time in the hotel, we only came to sleep. The breakfasts are normal and the interesting thing is to try the local food, it was good too. Loved the natural orange juices!

Hotel muito bem localizado, próximo ao centro histórico, mas, tranquilo. Mesmo tendo ficado em.um.quarto standard, era bem confortável. Todos os funcionários muito educados e prestativos. Piscina muito boa. Restaurante com pratos deliciosos. Fazendo a reserva direto com o hotel, nós , ofereceram a opção de meia pensão que vale muito a apena. Pequeno ponto para melhora': deveria haver uma ducha próxima ao estacionamento.

The place is pleasant, has air conditioning, the room is well spacious, has balcony with table and chairs, all rooms have view of the sea, in the bathroom has a dryer, the pool has adult and child and has spaghetti and balls to play, as I was in April, I found the water a little cold, it would be legal if in that colder time they warm the water, we could enjoy more, near has a child space and pet space, without telling you have a cup with dishes, cushions and microwaves, Their own rooms are very good, and they also offer chairs, sunshine and towels to take us to the beach. I found the restaurant very expensive, it is not to be more empty, if the prices were lower all guests would eat there, but unfortunately we use other restaurants and deliveries. The Wi-Fi in the rooms is virtually not working, the best places to use and in the pool and balcony. The staff service is ok. The beach is not very good because it is a tombo beach.

A pousada apesar de ser distante da região central (30 km) é muito boa, o atendimento dos funcionários da recepção, dos serviços gerais, da limpeza do quarto é nota 10, muita cordialidade e presteza. Um café da manhã excelente e variado com atendentes muito gentis e prestativas. Quartos bons, limpeza excelente com troca de toalhas todos os dias. A pousada passa por reforma e acredito que assim que finalizada ficará ainda melhor. Para não dizer que foi tudo perfeito, fica um ponto de atenção ao restaurante, o que confesso passa a impressão de ser outra empresa, a começar pelo tratamento das pessoas que ali estão. Chegamos no domingo 30/06 a noite e resolvemos ir para restaurante. A informação que tivemos é que a cozinha fechava às 21:30 e o restaurante às 22:00. Chegamos por volta das 20:45, pedimos 2 porções, cervejas, sucos e refrigerantes, estávamos em 2 casais. Assistíamos tranquilamente o jogo da Copa América pelo telão quando de repente às 21:15 começaram a juntar as cadeiras colocando algumas sobre mesas, desligaram o projetor e enrolaram o telão como se não estivéssemos ali e nem sequer perguntaram nada para a gente. Nos sentimos constrangidos pela tamanha desconsideração e falta de respeito. Para nós bastou, não ficamos nenhum dia mais a noite no Hotel, saímos para jantar todos os dias em outro lugar, inclusive jantamos em um Hotel ao lado o Temoana, onde tivemos um tratamento muito diferente. Outro ponto negativo do restaurante, é o cardápio, com valores fora da realidade. Uma cerveja original 25,00 e uma lata skol ou Brahma 350 ml a 9,00. Uma porção pequena de contra-filé 109,00 e uma porção pequena de mandioca 50,00. Rodamos por muitos restaurantes na cidade e em nenhum encontramos cerveja neste valor, em qualquer outro restaurante a original é 18,00 e Heineken 20,00. O serviço de atendimento na praia do hotel também é muito fraco, com atendentes muito despreparados e pouco cortês, enfim, o restaurante do hotel parece outra empresa. Por causa disso ficamos apenas um dia na praia do hotel.