Cape Town Hotels with Swimming Pools

Having travelled extensively and stayed in numerous hotels worldwide, I can confidently state that my recent experience was the worst ever. Despite seeing several negative reviews about their service, I thought they were just occasional lapses. However, I soon discovered that the hotel had a persistent service problem. I had a problem with my reservation and spent two days trying to resolve it, but no one cared. To make matters worse, I was charged ten times the amount I had originally paid for the same room (i.e., $300 instead of $30) without any reasonable explanation. When I questioned this, the staff merely shrugged it off, citing fluctuating prices as the reason. The lady in charge of reservations was extremely rude and disrespectful throughout the ordeal. In addition to the issues with my reservation and the exorbitant charges, the air conditioner was not working properly and made a lot of noise. Furthermore, the fridge in my room made a huge noise, which disturbed my sleep at 2 am (I recorded a video as proof). Moreover, the noise levels in the dormitory were unacceptable all the night! making it impossible to get a good night's sleep. In short, I urge anyone considering staying at this hotel to think twice and look for other options.

Taj is always a Gold standard in every aspect of hospitality. Starting from the front desk to the house keeping staff, everyone makes you feel at home. At Cape Town, it is really the finest. Extremely polite well behaved staff and welcoming at all times. The breakfast is amazing and a real well spread. Rooms are so comfortable and spacious that it is actually a home away from home. Some of the Staff there are amazingly helpful. Will definitely be there again.

Hotel was at a good location perfect for planning tours and close to the waterfront and many places around the staff were friendly and accomodating breakfast was amazing loved the variety of food room was okay I would definitely recommend this hotel to travellers. The view is amazing from the bedroom overlooking the mountains from all directions

Amazing views and wonderful location. Service was good and the staff were all very friendly. The breakfast was top notch, will definitely come back to stay for the breakfast! Best breakfast hotel in South Africa!!

The tv could not connect to the internet. After exhaustive attempts I was told that the internet on the tv was locked and that an IT technician was the only person who could unlock. This person of course was not available until morning. After requesting to be moved to another room with a working tv I received no feedback or response from reception. The experience overall was good, however, not a 5-star experience. Word of advice, call ahead to ask for a room with a working television (that’s connected to the internet) if you are going to be watching Netflix etc.

Location was a bit walking distance from waterfront. And the roads were under construction, it was not easy to access Uber or cabs. It was also the convention time, the hotel was packed. Breakfast hours were very noisy and food was soso. It would be a great location for business travelers to the convention centers. Staff were all very friendly and quick checking in and out. But besides the hotel, there was nothing nearby to do at night.

The Pullman is very centrally located and not far from the harbor. The rooms are well and simply furnished. Everything seems very well organized and the staff is very competent and friendly. Unfortunately, the area around the hotel is not safe, so you should take a taxi directly from the hotel door.

In Cape Town, The One & Only is the ”One & Only” hotel to choose. OK, its not the cheapest, but from the welcome at the moment you arrive to when you come to leave the friendliness and service from the team members is exceptional. Great location with direct access to the waterfront and V&A, safe, lovely rooms and nice bars / restaurants with great atmosphere. Overall a great customer / guest experience is provided. Been before, will go again

Advantages: It is close to the waterfront, the room is okay, and the space is large, with a separate living room. Disadvantages: Although it is close to the waterfront, the front and back buildings perfectly block all the landscape, and the waterfront and the Table Mountain cannot be seen. The worst part is that the hot water in the room is not automatic. My partner and I turned around for a long time and found a button. The water wasted for a long time. One person finished washing the other without hot water ... The worse thing is, A 1,000zar deposit was charged. My partner and I forgot to take the deposit when checking out, and they did not remind me. Then we took the deposit bar to retrieve the deposit, saying that the envelope in which our deposit was placed was missing, and we asked him to adjust the monitoring. One of them said that they could not take money from other places, but that the person in charge of the monitoring room was not there. We have to wait for the buddy who checked out the next day to come to work to pay the deposit. We also left our contact information and said that it resolved it and called us, but we did n’t call until the next day. Fortunately, we did n’t rush to rush the plane that day. The next day we went to get the money and the little brother took it out. 1000zar returned to us. I think as a hotel, the deposit bar is the proof that you owe the customer money. No matter where you keep the deposit, it should be returned unconditionally at the first time. If you do n’t lose your envelope, do n’t dare us. Those who check in must remember to take the deposit bar, we are fortunate to save it this time, otherwise they will be hacked. As a large hotel, the quality of employees is very problematic.

This is a very nice (new) hotel close to the downtown and Waterfront area. A twenty minute walk to either location (not an easy walk) - they do have canal water taxi service available to take you to the waterfront. Definitely worth the experience. The breakfast service is delightful but can get crowded at times due to their catering of large tour groups. Rooms are nice, AC unit works very well, showers hot, tv selection extensive, and service awesome. Recommend for those looking for a very nice hotel at a reasonable rate. One downfall to the hotel / location is that is bucks up to the container / shipping area so when vessels come in you will hear a lot of container unloading noise at night. Ask for an ”even” numbered room so you are on the opposite side and you get a view of Table Mountain