Hotels in Walmer Estate, Cape Town

The service was excellent... The service was top notch... Ill definitely go there again.... Just for a quick getaway that was needit..... And the stay at garden route was moved to the southern sun cullinan in town... Best of thee best

Having travelled extensively and stayed in numerous hotels worldwide, I can confidently state that my recent experience was the worst ever. Despite seeing several negative reviews about their service, I thought they were just occasional lapses. However, I soon discovered that the hotel had a persistent service problem. I had a problem with my reservation and spent two days trying to resolve it, but no one cared. To make matters worse, I was charged ten times the amount I had originally paid for the same room (i.e., $300 instead of $30) without any reasonable explanation. When I questioned this, the staff merely shrugged it off, citing fluctuating prices as the reason. The lady in charge of reservations was extremely rude and disrespectful throughout the ordeal. In addition to the issues with my reservation and the exorbitant charges, the air conditioner was not working properly and made a lot of noise. Furthermore, the fridge in my room made a huge noise, which disturbed my sleep at 2 am (I recorded a video as proof). Moreover, the noise levels in the dormitory were unacceptable all the night! making it impossible to get a good night's sleep. In short, I urge anyone considering staying at this hotel to think twice and look for other options.

Taj is always a Gold standard in every aspect of hospitality. Starting from the front desk to the house keeping staff, everyone makes you feel at home. At Cape Town, it is really the finest. Extremely polite well behaved staff and welcoming at all times. The breakfast is amazing and a real well spread. Rooms are so comfortable and spacious that it is actually a home away from home. Some of the Staff there are amazingly helpful. Will definitely be there again.

Hotel was at a good location perfect for planning tours and close to the waterfront and many places around the staff were friendly and accomodating breakfast was amazing loved the variety of food room was okay I would definitely recommend this hotel to travellers. The view is amazing from the bedroom overlooking the mountains from all directions

Upgraded to a Loft suite. Excellent (once the air conditioner unit was explained). Staff great. Housekeeping a bit too eager. On site restaurant Liberty's seems slow and disorganized, even for South Africa and especially for a Hilton's. Free shuttle to V&A Waterfront every two hours. Walking distance to the Old Biscuit Mill (a Saturday morning must-do). Regular and reliable taxi service around Cape Town at reasonable rates, for drop off and pickup. Airport shuttle. Neighborhood was very safe Don't pre-book tours before you get here; Yasir and his team will take good care of you.

Amazing views and wonderful location. Service was good and the staff were all very friendly. The breakfast was top notch, will definitely come back to stay for the breakfast! Best breakfast hotel in South Africa!!

The hotel was out of this world.The staff were friendly and extremely helpful .The hotel’s cleanliness was breathtaking .My room was nice and spacious The hotel bar has an outside are where you can chill and have a cocktail .The hotel also has a restaurant,you don’t have to order in or go out to eat because the food was very good .I cannot wait to be back and experience the pool area

The tv could not connect to the internet. After exhaustive attempts I was told that the internet on the tv was locked and that an IT technician was the only person who could unlock. This person of course was not available until morning. After requesting to be moved to another room with a working tv I received no feedback or response from reception. The experience overall was good, however, not a 5-star experience. Word of advice, call ahead to ask for a room with a working television (that’s connected to the internet) if you are going to be watching Netflix etc.

Location was a bit walking distance from waterfront. And the roads were under construction, it was not easy to access Uber or cabs. It was also the convention time, the hotel was packed. Breakfast hours were very noisy and food was soso. It would be a great location for business travelers to the convention centers. Staff were all very friendly and quick checking in and out. But besides the hotel, there was nothing nearby to do at night.

The Pullman is very centrally located and not far from the harbor. The rooms are well and simply furnished. Everything seems very well organized and the staff is very competent and friendly. Unfortunately, the area around the hotel is not safe, so you should take a taxi directly from the hotel door.