Taj Holiday Village Resort & Spa, Goa

Ver good property. Very good staff

Taj is the best in every service. We visited Taj Holiday for our anniversary and our stay was excellent. The Breakfast was amazing and had lot of varieties. Taj is the best hotel in hospitality. The Hotel lobby staff Saily helped us very much, upgrade our room to a Cottage and also gave us a complimentary anniversary Pastry and decorated our room. She also gave us some cute gifts on our anniversary. We also visited and enjoyed Taj Fort Aguada property as its accessible from Taj Holiday Village Resort, the property is amazing and has serene and beautiful beach views. Thank you Taj for the amazing service and hospitality. See you soon.

Excellent trip best hotel 👍

We were hoping for a 10 day stay here for a relaxing chill out break before a family Wedding. It is described as having unrivalled privacy and tranquility .How very disappointing to find our Premium Sea View Cottage had a building site virtually next door to it and the adult only pool was directly next to it . Hammering and drilling from 7am till nearly midnight some nights.There was no privacy as there was a two storey villa directly behind the sitting out area.The outside Jacuzzi bath area was green, the sunbeds were green as were the outdoor table and chairs. No parasols or cushions were provided.The fridge didn't work, the TV didn't work. All these should have been checked before the room was made available for occupancy. These were put right after complaining but despite repeated requests to be moved it didn't happen and the manager was never available. The staff we did deal with were very pleasant and the grounds that weren't cordoned off were lovely. The beach bar wasn't open and neither was the Beach House Restaurant.The outside terrace was also unavailable apparently due to it being the end of the Monsoon season. Why ,therefore, does it not state on the website that facilities at certain times of year are not available. It isn't difficult.The buffet breakfast at Caravela is like a large canteen and extremely noisy. You need to go between 8 and 9 for peace and quiet. Our emails to the CEO and the Manager with our concerns and complaint hasn't even been acknowledged. At £429 per night for B & B this is a very expensive Hotel that does not deserve a 5 star rating. We can only presume that The Taj does not consider European Guests as important and they concentrate on their Indian Guests as priority. We visited reception the day before checking out and asked for the Manager to look at our with regard to the disruption we had to endure for 10 days.On checkout the Manager surprisingly was not available and after much wrangling the duty Manager gave us 15% off our additional costs Bill. Be aware that the website is not kept up to date as it stated refurbishment would be finished by 31st August yet neither our travel agent or ourselves were informed of the ongoing works. As we were recommended to stay at a Taj Hotel this was a real disappointment and to have no response from Management just shows how complacent they are abut the Guests who stay there.

The reception block seemed new and disconnected design wise from the more traditional look of the main village properties. The reception block should reflect the right design mood and be consistent with the overall Goa village theme. The room had ants so pest control needs to be kept up to date. The breakfast was disappointing. We spent a recent weekend at the Alila Diwa and that breakfast was far superior.

Hi this is Dr Yashwanth from Hyderabad. This is our fourth visit as a family to taj village resort. The ambience, service provided by the people of taj always made us feel like it’s our second home. I would personally like to thank each one for making us have a great experience every time we visited. Starting with the Reception Mr Shubham Ahuja - truly a great guest pleaser. He made sure that we got the best upgrade for our entire stay. The way he treated and made sure that we were comfortable in all aspects was very impressive. Food experience Executive Chef Mr Rakesh and head chef Mr Savio personally made sure that our palates were taken well care of. They specially made dishes to our liking.They looked after my kids preferences and changed the entire method of cooking just for my kids. The guard by the pool Mr Sahoo was very pleasing and he made sure that me my wife and kids were provided with all the required pool accessories. Room cleaning services provided by Miss Amrutha were very satisfactory. My words don’t justify for the experience we had in the resort The hospitality made us visit the property in June as well as October As described earlier we always considered taj village resort as our second home. Looking forward to many more such experiences.

I would like to extend my gratitude to Taj especially Drisha and Shraddha for making our 25th Wedding Anniversary a memorable one. At the onset of our journey with Taj we were made to feel special with beautiful decorated room, cookies, personalized card and pictures of me and my wife. I couldn’t have asked for more than this as a welcome gift from Taj! The ambience, our room and the overall landscape of the resort for remarkable. Each day was special at Taj! The food and the restaurant staff was extremely courteous. It has been engraved in our minds as the most wonderful holiday trip in our entire lifetime. Credit goes to Taj, its staff and Drisha and Shraddha. Kudos! Thank you!

The caring and attentive staff made this holiday at The Village, extremely memorable. Attention to detail, and knowing what we needed before even we realized it, is something the staff is trained for. Kudos to the training team for helping the staff to take service to a whole new level. A special mention to Chef Savio, for the Ross omelet and the special recommendation of the Bath cake. Overall an 11 out of 10 experience. Thank you. We came back refreshed, till we visit next.