Hotels Near Sede Rolee du Grauu in Campinas

Péssima experiência! Estive em Campinas para um congresso e tive o azar de me hospedar nesse lugar! Desde a primeira mensagem após a reserva existe a seguinte informação: “Late check out: Até as 16h custo de meia diária e. MEDIANTE DISPONIBILIDADE. (…) Informação transcrita com os erros de português originais da mensagem. Solicitei em dois momentos informações sobre disponibilidade de late check out: um através de mensagem e a resposta foi apenas uma devolutiva eletrônica sem nenhum cuidado, a segunda presencial, a informação: “só podemos checar sobre late check out no dia de sua saída”. Estranho e já demonstra o grau de amadorismo da empresa. É o óbvio ululante que os hotéis possuem programação de entradas e saídas e podem responder sobre late check out e até mesmo sobre prolongamento de estados com antecedência. Portanto, pura má vontade! No dia da minha saída, dia 19/10/2024 às 09h aproximadamente, solicitei informações sobre late check out e a atendente Raissa responde prontamente sem nem ao menos fingir checar disponibilidade : “infelizmente não temos como fazer late check out.” Pergunto “nem para outra categoria de quarto?” Raissa “não, somente se o senhor realizar nova reserva.” Espera! Não há possibilidade de late check out, mas existe para nova reserva? Resposta de Gelson : “plantonista” “é diferente oferecer late check out e nova reserva, pois os clientes infelizmente não entregam o apartamento até as 16h, como necessário, e nós perdemos uma reserva para aquele apartamento”. Contudo a própria norma interna do hotel já resolve essa questão: “após as 16h será cobrada uma diária completa”. Contudo, nesse momento, entendi a questão: o valor. O late check out custa R$175 reais Uma nova reserva R$450. Existe uma propaganda enganosa e a indução ao erro por parte do hotel! De nada adianta “quartos renovados” se as práticas de governança são pré históricas e não há qualquer respeito ao compliance, se é que eles sabem o que é isso.

The hotel is new, the staff very careful and friendly and the location is excellent. The accommodation is good, it could be a little more spacious, but it is comfortable. I'll be back to the hotel.

The hotel is a good option for location and in terms of amenities offered. Staff is attentive but non-intrusive. My requests at check-in and check-out were attended (nothing major asked but still a good point taken). Breakfast is small but has a good variety overall; products were fresh and they even had kosher, lac-free options. cleanliness was on point. Wi-fi had a free option which was sometimes interrupted but enough for regular usage. bathroom was a good size, shower pressure was good and temperature set accordingly. I got a room on the far left of the hotel and thus had another building right at me, it didn't bother me but is is something to take in account. neighbourhood seems pleasant enough if not a bit empty throughout the day and night.

It was perfect. There was only a contratempo, so the reservation was room with a couple bed, and when I arrived it was single bed. Withdrawing it was all right. Another fact that raised my attention was not to change my reservation date.

The time of the contemporary has received us very well, in these 15 days of hosting, details such as the mat herb in the morning breakfast and the bread on the Anna plate, the care and patience they had with all the groups. When the hotel shop is aware that it is an extension of the guest house, it will make the difference.

Hotel com boa localização em Campinas. O quarto estava bem limpo e o café da manhã era muito bom. Também tem restaurante com boas refeições e com precos bem justos. Funcionários são muito atenciosos e simpáticos. E tem garagem própria se vc contratar!

Good service, good performance. Bathing water is very good, everything is clean. Television with bad image, reasonable bed clothes and bedroom. Just a fast night, and I can't evaluate much more.

A good hotel for those who need to be close to the airport or the industrial village. The hotel is new with practical modern decor. There is no room service, they provide complimentary water, tea and coffee in the rooms. Excellent shower and bed. The sockets are 220v. Hygiene products are simple, I expected something similar to the contemporary one. Breakfast very good and complete, everything well organized and very tasty. Free parking.

The hotel has a great structure, very attentive workers, very good breakfast. The room is very spacious, has places to leave clothes and belongings, clean and organized. I recommend it to anyone looking for accommodation in the region!