Naturally Pacific Resort

I was gifted a facial for my birthday from my husband. I haven't ever gone for a facial before, surprisingly. I booked with Brandi and I was so pleased with everything. She knew it was my first time, so she explained everything to me along the way. It was so relaxing, and when I left my skin felt so soft and refreshed. I will totally be a returning for another facial. Also, the fall specials are really great too!

Great service and excellent spa and dinning experience! Well kept grounds. Kids enjoyed the pool and hot tub. The service number upon checkin is very helpful with everything and anything . Highly recommend to everyone looking for accommodation, spa, and dining . We enjoyed out staycation at Naturally Pacific Resort !

We arrived at this hotel at 6:00 and our room was not ready.it was 2 hours after check-in. They did the official check-in process, offered a free drink in the lounge and a downgrade of a room. They had no idea when the room would be ready. We did not take the downgrade. We were very tired and frustrated and as they didn’t really know when the room would be ready, we decided to take a ride into Campbell River and check out the area. They said they would call when it was ready. As we left the hotel, they put a hold on our credit card for I think $600 for an incidentals for a room we didn’t have nor could they tell us when we would have it. It added insult to injury. We didn’t get a phone call but returned at 8:00 to find “ Oh we were just going to call you. It’s ready. If you want that drink you have to go to the lounge in the fine dining establishment not the casual eating area .” So basically we got nothing for not having the room we paid for for 4 hours. Wonder how much they would charge me if I checked out 4 hours late. The hotel is brand new so it is beautiful. The room is big and spacious. The view of the water is from far away- you are not seeing any wildlife from here. It does not have a Vancouver Island feel but more an Arizona golf resort feel. There i construction across the street and a lot of traffic noise if you sit on the balcony. The staff never greets you. The manager never contacted us. They informed as I was checking out that they charge us for water.

This property had everything you need to have a great night away the staff was amazing food at the steakhouse top notch and golfing right at your finger tips such a great experience

We spent two nights at Naturally Pacific and thoroughly enjoyed our stay. The rooms are clean, comfortable and modern. The bed and pillows were the best and we had two nights of deep sleep. Service was generally excellent but the most pleasant surprise came from Chef. We were exhausted on our return from the day and asked if we could have two dining room meals sent to our room. They arrived hot and the presentation was outstanding. The food itself was superb and so delicious. You just can’t get better service than what we had. We’re not golfers but will definitely return for another stay. Well done team!

I am a commercial pilot. I travel a lot and stay in many hotels. I am super happy that I found this hotel. I am from the states and I was concerned about staying in Campbell River due to it being a small town with not many options for lodging. Naturally Pacific made my stay! Great place that overlooks the town and sits up and out of the way of the hustle and bustle. I had the mountain view room and it was really nice. Everything is clean, well maintained and new. The gym is really nice and well equipped. The grounds and the property are very nice. All of the staff at the entire hotel was super friendly, outgoing and knowledgeable. I had dinner at Carve, 2 nights in a row and my meals were really good. I don't agree with some of the other reviews about Carve. It is more expensive but you are staying at a nice property. In summary, my stay was great and when I return, I will be sure to stay at NP.