Hotels Near Sunglass Hut in Calgary

Show that you care! The hotel is new, beautiful and well located. The breakfast room is impressive with its size, tall ceilings, views and terrace. The breakfast itself is great with its variety, including waffles and a delicious South Asian(?) vegetable stew each day. The suites are large and well equipped, and the bed comfortable. Now if only the staff could treat customers a bit better. We paid $30 for underground parking, which was important to us because we got an upgraded rental car and were liable for it. On the second day, the garage was completely full, with more cars entering the garage - thanks to a broken capacity indicator that permanently shows 208 spaces. Staff basically blamed it on the fact that the garage is a private facility unrelated to the hotel. They sent us to two nearby surface lots. One was only available till 8:00 at a cost of $22.52. The second one was a dirt field. 1. I don’t care whose lot it is. You sold me access to it at an extortionate price and did not mention any other options, implicitly endorsing it. 2. Don’t sell more spaces than you have, especially at that price. 3. Know and explain options. Don’t direct your customers to a lot that only sells space till 8:00 for over 3 times the price as the next lot. You are wasting my time. Then at 4:00 am, we were woken up by a loud motor noise coming from the fridge. We had to move it and unplug it (it’s a full size fridge, not a hotel fridge). The clerk’s reaction? “Sorry about that, I’ll tell maintenance.” We had one night parking taken off the bill. No consideration for the hassle both from the parking and the fridge. You can do better. Better policies, better communication and a bit more generosity. Overall, not a good experience.

Room quite big, comfy bed. Forniture and stile very old fashion, or just old. Basic breakfast. Nice position in down town. Nice people at the reception

In order to take my children to attend the Christmas party held in the hotel, I booked it for two days so that I could see the party directly when I went downstairs. How should I put it, it is a better value for money in the city center. The location is very good, with Ctrain and Bar Street nearby within walking distance. The room service is also very good, and the food selection and quality are good. The crib is also a playpen; the room is too small, the water in the sink is not easy to adjust the temperature, but the bath water is OK; the bedding is a common problem in Canadian hotels, I really don’t like two sheets sandwiching the quilt, but it seems to be like this here; parking The daily charge of $35 is quite exaggerated.

Not bad, the three-star hotel is very clean! Convenient transportation! During the epidemic, basic services are good. The suites are large in size, and there are many ”eccentric street performance artists” downstairs. It is certain to exclude Chinese during the epidemic.

Everything about our stay was top notch. The room was immaculate and had everything we needed. All staff we encountered either at the front desk, bar, restaurant or housekeeping were very friendly and ensured all our needs were met. The hotel is located very close to the City Hall LRT stop, so travelling around town was very convenient as we decided to NOT rent a car on this trip. A caution though, this location is not in the ‘heart’ of downtown so we found it somewhat limited if you want to go out and stroll around for shops, restaurants etc.. Since we were here visiting family, this wasn’t top of list for us. Also the breakfast was fantastic and fully met our expectations.

I booked via Bonvoy App. $700+ for two rooms one night. Online turns out the rooms are $121-$125/room/night! Empty minibar, no water, not a single biscuit. No complimentary toothbrush at reception (”..we ran out..”) so tried to buy one at their shop (”...we ran out..”). Tried to BUY a coffee. Coffee machine out of order. Had to buy a bottle of water for my 'luxury' room and finally reception agreed to comp me a bottle of water. I'm beyond further comment. I'm going to use other brands from now on. Ridiculous.

This location is so perfect if you want to walk around the streets of Calgary. My room was a standard King it was the best experience I’ve ever had. They just had a moment of tech issues when it comes to claiming my breakfast voucher, but aside from that, the staff were so nice, they kept the room clean, the amenities were so worth it.

Great stay in downtown. Hotel is within walking distance of restaurants and other attractions. Breakfast was good.

The room was very clean and great! The bathroom is huge! The environment is very comfortable!

We had the most amazing stay in late July. We booked a stay as our first stay before our birthday trip to Banff to explore Calgary. We used points the redeem for a night. Upon some email exchanges prior to the stay, I was given the option to pay to upgrade to club level which offers lounge access with breakfast and evening refreshments. Pam Doulson and Ava at the front desk are very sweet and kind. After learning it is for a birthday celebration, they kindly sent up a surprise birthday treat along with a nice upgrade to a 2 bedroom suite which is perfect for our party with 3 adults and 1 kid. The room is spotless and roomy with 2 washrooms and 3 tvs. Instead of exploring the city, we ended up just enjoying the hotel and spending time at the pool with the most amazing water slide according to the kids! The quality of the breakfast is fantastic and the club has a beautiful patio for pictures and relaxation. In conclusion, it is the best stay we had in recent years. So good that we are coming back again before leaving Calgary. Thank you Pam and Ava for making the stay so special and enjoyable for our 3 generations. We have stayed in higher end hotel like Shangrila/Fairmont in recent years but I would say I got the most responsive and friendly service here. I’d rather stay here than there. P.S. - the only think you should watch out for (if u have kids) is the glass door… my son was so excited that he ran into the glass and had a bump on his forehead…. I guess it shows how spotlessly clean the hotel is! 🤣