Michigan15
April 26, 2024
We stayed in this hotel from April 9th to 12th and played golf during those days, fantastic. Unfortunately this was not the case at the Hotel Lavida and it is simply a Spanish 4 star hotel that cannot live up to these stars! For €175 a night including breakfast you would expect at least 2 small and 2 large towels in the room. That was not the case, but the beds were very comfortable and the shower very pleasant. Almost no storage space and no chair in the room!? We were in room no. 5 and when you went to reception there was a large glass sliding door, through which at least 5 people ran in while we were there and hit their heads, the fact that the girls from reception immediately got up and asked how the guest was doing didn't help much. But what was really bad was the breakfast buffet, if you can even call it that. There was no coffee, only decaffeinated Nespresso and orange juice. The worst was the butter and margarine, everything was unrefrigerated and warm, even the meat and cheese had tarnished. The highlight was that the butter was rancid and had passed its use-by date. This condition is dangerous to health! When we complained in the kitchen, the hotel manager spoke to us later and wanted to blame the error on his temporary worker. We then explained to him that the responsibility lay with him and the head chef and he promised to correct it immediately. The solution would actually have been for him to have breakfast in his hotel once a week and to understand the current situation. The next morning the breakfast situation was the same, no change, everything was unrefrigerated again! The only change was that at two other tables the guests were extremely dissatisfied and also complained. Hotel not recommended under this management!
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