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Top rated hotels in Calderara di Reno

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Hp Fly Hotel Bologna
3.1/559 Reviews
I was recently in Bologna on business and booked a room directly with the hotel via email. I was informed of the rate and I informed the hotel that I would be arriving late because of my flight. I did not receive a reply to this but assumed the room was booked anyway. I was not asked for my credit card details, but I imagined I could pay on site. Much to my surprise, when I arrived, no room was booked. I had to pay an extra €35 for a room at another hotel in the centre of the city and a taxi fare there of €24.75. When I asked the hotel for a refund of the taxi fare and the difference from the room at the Hotel Brianza and the one I stayed in, they refused and said that the staff had already gone out of their way to help me. Arriving in a foreign country at night and being treated like this is completely unacceptable and the hotel should be made accountable for the extra money I had to pay. However, I do not know who to complain to - any help as to how I can get the refund would be much appreciated!

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Hotel Information for Traveller

Highest PriceSEK 5,852
Lowest PriceSEK 390
Number of Reviews64
Number of Hotels10
Average Price (Weekdays)SEK 1,506
Average Price (Weekends)SEK 1,530