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TH Tirrenia - Green Park Resort
3.6/575 Reviews
I was staying here and also booked in a number of friends and family to relax following a wedding in tuscany. Everything went wrong. We weren't given the rooms we honoured. Staff were proud of their superior rooms but honestly they weren't great and 2 were not properly cleaned. I've stayed in hostels before and don't mind dust but dirt and scum around 2 of the bathrooms. We went to the supermarket and bought cleaning stuff. The deluxe room we paid for (for myself and newly wed husband) was none existent. One of our group went to a room to find another persons full belongings in and the staff didn't know what to do about it so kept us waiting for another hour and half (waiting around). We weren't told we needed to book into the restaurant, or where the spa was or where breakfast was by anyone. We had to keep goin back and asking questions. The menu at the bar was very limited. Staff were horribly rude. My husband and friend who are both guests went to pick up some stuff from the shops for their room and when they came back and sat with us (we already had their drinks ready). A staff member walked up and said my manager said buy something or get out. When we said we are guests and have just spent over 100 euros from one round of drinks (that this same waitress got wrong and somehow bought us 5 extra drinks, charged us and refused to take them away). I ordered a sandwhich at the pool bar and asked if it had sauce and specified no sauce. I couldn't see any but took a bite into it and had an allergic reaction (needing to have medication on top of my epi pen, so spent the following day in bed all day). The quality of the rooms, staff and food were all abismal. It felt like i had gone to a budget holiday camp like bultins in the UK. I tried to complain whilst I was there as this honestly ruined my trip. What was suppose to be relaxing and fun in a room that looked nothing like the picture of the ones we booked. Allergic reactions, rude staff throughout especially talking to my husband like garbage and even after serving us all day and getting orders wrong which we had to pay for. Just a note you cannot go in the pool without a cap which you have to buy from them. I get hygiene but this was even for 2 members of my group who were fully bald. In 40 degree heat it's a bit excessive and i've never known anything like it. Only positive was the main restaurant food.

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Hotel Information for Traveller

Highest PriceRs 268,512
Lowest PriceRs 260,013
Number of Reviews132
Number of Hotels3
Average Price (Weekdays)Rs 264,705