Gavimar Ariel Chico Hotel and Apartments

Firstly,great location,near beaches,near town and shops and in quiet area Room lovely and clean,maid service not every day but not a problem.Food always something,not always hot and dinning room gets very busy ,we struggled to get a table sometimes.Pool ,the one that was open,clean and tidy with life guard always watching.Problem with pool was it didn’t open till 10am and closed 5:30pm.Queues formed and a scramble to get sunbeds when chains taken off .It also closed far to early for people that didn’t want to sunbathe in the mid day heat.Bars served most local drinks unless you paid for premium.Bar staff we’re lovely and friendly and if queues built up they always apologised for the wait. Entertainment,sorry but it was very very poor,not once did they approach us or our friends asking us to participate.I had to ask where and when some of the activities we’re taking place.Evening entertainment was 90% in house and lots of shouting and silly games.One Professional act who was on twice Jamie Gordiola absolutely brilliant singer.Pity there weren’t more proper acts to entertain us. Nice holiday,Cala Dor is lovely and will probably return to resort but not this hotel

This is our second night and so far this hotel has been a huge disappointment! We arrived late yesterday at 9.50 pm we had been travelling from 12 am ! I emailed the hotel to say our transfer was late and was told the restaurant would be closed but they would plate up some food for us . We were very grateful as it had been a long journey. When we arrived we were told the restaurant was closed ! We walked over to the restaurant and were told quite rudely that it would reopen at 10( in fact it reopened at 10.15) to soggy salad and some ham and cheese. Not very impressive with rude staff. I do understand it was late but that was out of our control. I had also emailed to ask if the twin room could have the beds separate as we were friends not a couple and was reassured that would be done no problem, it wasn’t done !!!! Our room is not clean there are splatter marks on the bathroom doir( looks like from a drink) the mirror is dirty, paint is peeling generally poorly maintained. We paid around £2500 for 3 adults to stay and we’re so looking forward to it but it feels like a budget hotel !!!!!! Some of the staff are quite rude one of our party has had a few incidents of rudeness from restaurant and bar staff. The area around the hotel is lovely the beach is amazing we had a lovely bar member across the road by the stage who was cheerful ( the first we’ve met really) iam hoping it improves but my advice is from our experience don’t expect a quality hotel !!

The hotel is in a good location, with plenty to do nearby. The all inclusive food is fairly cheap and standard, what youd expect off a cheap all inclusive. Decent range of alcohol, with the only downside being no pink gin or Prosecco & the cocktails are limited to what the machine can make. The rooms were standard and the beds pretty comfy, the downside being the aircon was fairly poor and there was no fridge included.

2nd visit to this hotel in less than a year, and it was just as good as the 1st. Travelled as a family this time and everyone enjoyed it, as there is something for everyone. The staff remembered us from our previous visit and were all polite and friendly. Damien, the head waiter was brilliant as always and the entertainment led by the fantastic Suntai were fantastic. Another brilliant holiday at Ariel Chico, and already looking forward to the next one

Very mixed opinions about this hotel. We have just arrived back from 7 nights here and I will start with the pros: - This is a very nice, clean hotel. Rooms are cleaned daily, bedding changed and towels changed every day if you require. I have to mention that we had no ashtray on the balcony, so we used one of the plastic cups from the bathroom with a bit of water in the bottom, and the cleaning staff emptied this daily for us and replaced it with fresh water which we found absolutely adorable. - The pools are great, particularly the toddler pool for the little ones, it was the perfect depth for our 2 year old. - Wrist bands contain a little card which is the key for your door, and you scan this into the restaurant and at the bar which is very convenient. - The staff are mostly brilliant, a couple of them looked a bit miserable, but the majority were really nice, polite and paid a lot of attention to our boy. - Nicely situated, couple of mins walk to the beach, and to the centre, close to all the shops etc. - Land train was lovely! Now for the cons... - The times are all over the place in this hotel. The bar was never open when it said it would be, snack bar included. The pool didn't open until 10am which is the latest I've ever known!! - The deposit system for plates / cups is a tad ridiculous. You have to pay 1 EUR each time you want a plate or a cup, to then use it and have to take it back to get the euro back. I get why they do it but it was a huge faff. - Some days we were allowed to take food by the pool, other days we were told off for it. - The food..now I am in no way a picky eater. There was plenty of food, but a lot of it wasn't really that substantial and didn't go together. I struggled on a few days to find something I actually liked. Fish had bones in with no warning, pretty glad I didn't give any to my 2 year old. Desserts were very disappointing. - The shower. Oh the shower. It would have been more beneficial to just have someone spit on me because the shower was pants. Where it was situated over the bath meant you had no room to move without the shower curtain sticking to you and it constantly meant we flooded the bathroom floor which was annoying. Having a bath however, was a definite benefit. All in all, we had a great holiday so no complaints as such just things that could have been better! Probably would return to this hotel.