Guest User
October 14, 2023
Apparent luxury, although the reality is that the hotel service is 2 stars. The hotel is very far from everything, about 50 minutes from anywhere, it is a lifeless, empty hotel... there is absolutely nothing around The bar staff, rude, arrogant and without a hint of desire to work, we asked for a a couple of plates of pasta and two Coca-Colas, which they brought without a glass, they only brought us a fork and when we went to ask for a spoon, knife and salt, he gave us a bad face saying that this is not a restaurant... despite having the menu in sight to order… and that we ate in the same place the day before. The exterior of the hotel (hammocks, chairs…tables) very dirty. The hotel windows have not been cleaned for months. The room was large, clean and luxurious, the bed and pillows were very comfortable. The air conditioning makes a horrible noise, we had to turn it off, because it was impossible to sleep with such noise. The door cards are misconfigured every day, and you have to go downstairs to have them re-coded. We are a group of 113 people. And 90% of us think the same.
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