Hotels Near CAEN RAILWAY STATION in Caen

We have a very anxious experience in this hotel. We take a room in this hotel and when we returned from the restaurant in the night we found that someone had taken his shower in our room and was left in our bed. The room was not very comfortable and the room was very comfortable. We contacted the watchman at night, he re-allocated a room without giving us a plausible explanation.

Have just returned from a 7 night stay at this hotel. The staff were polite and the rooms were serviced to a good standard every day. There are plenty of eating opportunities available in the immediate area to suit most tastes. We chose to cross the road and eat at the Flunch, which best suited our needs. Very handy location for our tour of the D Day beaches. Recommend.

The hotel is very comfortable and very comfortable. It's a manifest flight. The first night the hotel hosted a school group, forced to ask the calm by calling the reception at 22H children cried and ran into the corridors. At 5,50 euros a breakfast, you will find only frugality, no choice and low range products. The staff is very sympathetic but the experience is unacceptable. At the end of your stay you are offered a note to be settled with half of the already settled invoice ... Traveling a lot with my company is the most experience The hotel was very comfortable and the hotel was very comfortable.

Pros Good stopover hotel, we have stayed several times and rooms are now being refurbished to a good standard for this type of chain. Although on an industrial estate it’s quiet. Plenty of casual seating space although it does get busy when coach parties arrive. Good parking which is said to be secure although on our latest visit the gate was left open all day, on previous visits we needed a code to leave, not this time. Restaurant food is good, service ok. Cons Bar management is rude and impolite, and seems to be independent of the hotel and it was odd to be offered a “special price” for food items on the bar menu. Overall a good stay with minor areas of improvement needed.

Habitué des hôtels B&B, j'ai retrouvé le confort des chambres familiales. Mais un point négatif qui a un peu gêné nos nuits dans celui-ci, est l'éclairage permanent des couloirs extérieurs de l’hôtel. La fenêtre de notre chambre se trouvait juste en face d'un éclairage, et malgré le rideau tiré, nous avions un halo lumineux permanent... bien gênant pour avoir une nuit reposante. Sinon la chambre familiale est toujours aussi confortable avec une bonne literie.

Very handy hotel to stay if you’re going to the memorial, 7 minute walk or a 1 minute drive to get there. Not too far from town either about a €13 cab ride. Hotel is clean and tidy, my only complaint would be the lack of dining area in the morning, it’s very tiny. The only facilities are a microwave and fridge in the room plus a vending machine selling basic stuff, that should be upgraded by the management to provide more of a selection for guests.

I booked the hotel online which was a simple operation, I was arriving after reception closed and entry was via an automated machine at the car park entrance. Despite having paid I had to pay again to get my room entry cards which needed calls on my return to U.K. to arrange a refund. I had booked three rooms initially but added another date at the start, these were dealt with as totally separate bookings. The first room was two single beds with a third bed above the singles, the bathroom was very small, the impression was not good. Breakfast was adequate. For the second set of three nights we had to book out of the first room repack all of our kit and move into the second room after 2pm. The second room was much better with a double bed a larger bathroom the whole thing was better. There is free wifi, lots of parking. The manager could have been more helpful with the refund issue.

En visite pour découvrir les plages du débarquement, nous avons été accueillis avec professionnalisme, et avec une note d'humour et de bienveillance. Suite à soucis indépendant du personnel de l’hôtel (un client récalcitrant à un hôtel non fumeur), La réaction fut immédiate. Merci à Maxime (selon les sources) pour la résolution du problème, rapidement et avec amabilité. Franchement le personnel est au top. Merci à l'équipe . Le petit dej' est bien. Les chambres sont bien tenues et spacieuses. Bien situé également pour accéder aux plages de la manche et du Cotentin. Merci à toute l'équipe !

This review is based on the hotel being a 4* spa hotel. It's more like a 3*. Based on the price and rating, it falls short of what you pay for & what you get. The location is excellent - best in the area and there is no competition, so for that, it's worth it's 4*. It's well staffed and most staff are helpful & attentive. We had lunch on the terrace on a sunny day, and the service then wasn't the best. Different waiters came each time, so they didn't know who had ordered what. Usually in France we notice they always do and that's what sets French service apart from others. Not the case here - the wrong dishes were brought, there was some confusion and the sharing dishes we did order all arrived at different times. It was rather lacking and felt disjointed. We had to ask for drinks twice and that was also confusing. We had breakfast every day. Decent enough - but the layout of the breakfast, especially in the corner where the bread and jams were made it congested there. They have the guest reception/greeting desk in the same corner, rather than right at the door as you enter, so it was rather confusing for those on their first day, wondering where the staff member was. A simple rearrangement would solve this. We had the best room - the suite. Usually, I'd expect some extra items in a suite, like complementary drinks, fruit - I've even had reserved tables at breakfast, reflecting the premium price of a suite (especially in high season). There was nothing. Each day we had to ask for the water to be replenished and there was nothing else in the fridge. There was tea/coffee but no milk. We could have asked for milk from the bar. Remember this is a suite in a 4*... on the ferry over, in their premier cabins, we had better service. It left me wondering where the extra money (and it was a lot) went, other than a bigger room. The room was nice. The toilet was very small, though and getting in and out takes careful planning as the door opens inwards. Astonishingly - there were no USB ports in the room. The 3* budget hotel I use for work has these, as did the basic cabin on the ferry over, but none here. I do have an adapter but did't imagine I'd need it in a hotel of this level, so left it behind. This can easily be solved. Charging phones/cameras became a chore. The view was nice, but the windows are very small and narrow. I had to stoop to see the view, or sot down and stretch up. The spa was OK. The steam room wasn't working for a while and I couldn't find any staff for some time. Someone else reported it, but it never returned to proper service. It had been OK the previous day. They do let children in the spa, which is something I'd change. A spa is supposed to be a place to relax and putting up with other people's children is often not conductive to that. In summary, it's a pleasant hotel, with nice staff and I would stay again if in the area, however, for the price and rating, it does fall short. I wouldn't bother with the suite.