Best Business Hotels in Bukit Mertajam

This is my fourth time im here ! Before this i stay at studio room, this time i stay at 2 bedroom, spacious room and clean room! I love so much stay here. staff friendly, all complete amenities.

Nice and clean hotel ! Recommend to stay ! The cleanliness of the entire property was impeccable, from the rooms to the common areas. It’s clear that the hotel takes great pride in maintaining a spotless and welcoming environment, which made my stay all the more comfortable. I truly appreciated the attention to detail and the high standards of hygiene. Thank you for providing such a clean and pleasant place to stay!”

Convenient to get food with food court and many restaurants nearby. Customer service was terrible. Guest's flight was cancelled by airline due to bad weather, but room rate was charged to credit card even the proof from airline has been given and informed to hotel before check-in date. The charging happened few days after the cancellation. Walked-in to the hotel wanted to discuss about the issue but the front counter staff kept me waiting for half an hour without able to meet with the management staff in the end. I was asked to Whatsapp to the management staff but no proper reply was received as well. Calls and negotiations made with both Trip.com and hotel side but end up with the disappointing answer of ”we can't do anything”. A very very bad experience indeed.

Check in on saturday,quite late check in and hotel seems not so busy. Room was okay and toilet was clean but there's leftover drinks with plastic inside the mini bar. Supervisor didnt check the room properly. Hope management will take actions and housekeeping supervisor double check the room before let the guest checking in.

My recent visit to E red hotel penang was an plasent experience, fast chek in clean room and friendly staff would definetly visit in the near future🫰🏻

my husband and i chose to stay here because it is within walking distance to a bridal studio that we were engaged with. it is an average, small room with not much room for walking after we put 2 luggages on the floor. cleanliness is okay. not many tv channels. there is a water station outside our room. shower head water pressure is a little low. the knob (not sure if this is what you call it), which you pull to turn on the water doesnt indicate the temperature but rather the water pressure. if you turn it to your left, the water gets little. ifyou turn it to your right, it comes down in torrents. i find it weird and off bcz that is not how the water knob works. receptionist works almost at a snail-like pace. breakfast is a simple set of eggs and bread in different cooking way. but there is a cafe downstairs which serves better breakfast that what the hotel can offer. however, that will cost more. we paid about RM50 for a breakfast there on our first day. there is a kopitiam nearby, serving local food for breakfast n lunch. we had wantan mee there on our second day which costs only RM10 for 2 pax. hailing rides are easy so you can either rent a car to drive around or just call for Grab.