Guest User
October 7, 2024
I booked the room several months in advance, but within two days of booking, I had a new trip to Beijing for a physical examination. After providing the physical examination report, the hotel still refused to cancel the room. I was puzzled. I provided the hotel with proof several months in advance, but it still could not be cancelled. I had no choice but to change the time of the reexamination.
When checking out, the room attendant had a very bad attitude. The check-out time was set at 11 o'clock, and they started knocking on the door at 11:05. We said we would have 10 minutes to pack our things, but the attendant directly said that she would come and knock on the door again in 10 minutes, and if we had not checked out, she would charge us half a day's room fee. It was incredible
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